Utilities Operations Manager #2207-241300-01
Strategic Planning and Operations
- Date Opened
- Friday, July 08, 2022 8:00 AM
- Close Date
- Friday, July 29, 2022 8:00 PM
- Section
- Storm Water Services
- Salary
- $80,344 - $100,430 Commensurate With Experience
Introduction
Overview
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Function
Summary
Major Duties and Responsibilities
- Develops and leads Storm Water Services Operations.
- Manages, supervises, and mentors the Operations Team.
- Assists in the implementation of the Storm Water Services Strategic Plan Strategic Framework and supports development and management of the Operation Team’s budget.
- Supervises the CCTV team lead, who manages the video and documentation of drainage pipe and structure conditions using CCTV technologies and following NASSCO protocol.
- Develops and leads in-house operation activities, which may, among other types of activities, include catch basin and pipe cleaning, vegetation removal, channel and ditch maintenance, erosion control installation / renewal, stabilization, storm water asset repairs, emergency response, street sweeping, maintenance of storm water control measures, etc.
- Oversees the storeroom including supplies, uniforms, and the purchasing, disposal, and management of vehicles, equipment, and materials.
- Leads Storm Water Services’ Emergency Operations and Severe Storm Response Team.
- Manages service contracts for CCTV, pipe cleaning, and other operational services.
- Monitors and measures performance, develops standard operating procedures and written staff responsibilities, inspects field work, reviews work orders, and develops and implements improvement strategies.
- Provides coaching, mentoring, guidance, and technical instruction to staff regarding processes, storm water operations, construction, and policy issues
- Coordinates and builds upon relationships within City, County and State departments particularly Charlotte Water Operations, Charlotte Department of Transportation Street Maintenance Division, Solid Waste Services, and North Carolina Department of Transportation.
- Serves as a leader and point of contact for the Strategic Planning and Operations Division.
- Performs other duties as assigned.
Knowledge, Skills & Abilities
- High level of interpersonal, technical, collaboration, and leadership skills.
- Supervisory and management skills.
- Experience with, or the ability to learn, Cityworks asset management software.
- Working knowledge of Charlotte-Mecklenburg Storm Drainage Design Manual, City of Charlotte Land Development Standards, NCDOT Standards and Specifications, and other local ordinances, requirements, and/or manuals.
- Knowledge of materials, methods, equipment, industry standards, and practices used to construct and maintain storm drainage systems.
- Demonstrated leadership skills and the ability to apply conflict resolution techniques.
- Ability to establish and maintain effective working relationships with other employees, departments, City officials and the public.
- Excellent verbal and written communication skills with the ability to relate well with a wide variety of individuals.
- Good problem-solving skills using logic and reasoning based on critical thinking with the ability to make decisions on a timely basis, identifying effective approaches for choosing a course of action and/or developing appropriate solutions within a team atmosphere.
- Ability to plan, prioritize and organize work and complete assignments with minimal supervision.
- Ability to work well with others in a team environment.
- Proficient computer skills including experience with Microsoft Office Products and ArcMap.
- A valid driver’s license, a good driving record with the ability to obtain and maintain a City Driving Permit.
Preferred Qualification
- Knowledge and experience in storm water management, operations, and maintenance of storm water facilities, problem solving, management, and supervision.
Minimum Qualifications
- Bachelor's Degree and seven years of relevant work experience or Master's Degree and five years of experience, or equivalent combination of education, skills and experience to perform the essential functions of the position.
Salary
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Please note that all job offers are contingent upon an applicant successfully passing a new hire background check, drug screening, and proof of COVID-19 vaccination. If an applicant does not pass the background screening or vaccination requirement, the offer will be rescinded.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion