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WW Chief Treatment Plant Op - Sugar Creek WWTP #2207-151200-01

Date Opened
Tuesday, July 26, 2022 9:00 AM
Close Date
Tuesday, August 09, 2022 11:59 PM
Charlotte Water
  • $64,186.00 - $80,232.00/year - Commensurate with experience
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

The City of Charlotte owns and operates five major wastewater treatment facilities and is in design for the sixth with total treatment capacities of 139 million gallons per day.  This position serves as the Chief Treatment Plant Operator of the Sugar Creek Wastewater Treatment Plant (WWTP). Sugar Creek WWTP is owned and operated by the City of Charlotte and has a daily permitted flow capacity of 20 Million Gallons. 


The position assists the Treatment Plant Supervisor with managing, monitoring, and operating the treatment plant. 


The position assists the Treatment Plant Supervisor with managing, monitoring, and operating the treatment plant. This is accomplished by ensuring the treatment processes function properly and that the plant meets permit requirements; assisting with semi-annual and annual performance evaluations of employees; assisting with the implementation of directives for staff and operations; and providing direction in the daily operation of the treatment plant. Other duties include managing the ISO program; scheduling instrumentation calibrations of plant processes; being a member of the safety team; training operators; and serving as Backup Operator in Responsible Charge (ORC).

Major Duties and Responsibilities

Manages operations staff by both working with and assigning tasks to the plant staff.
Troubleshoots problems and escalating solutions to the ORC or maintenance.
Monitors and helps to maintain plant instruments and other equipment to analyze plant conditions.
Maintains plant records and documents; serves as Backup to the ORC; and serving as supervisor in the absence of the Plant Supervisor. Must be available for emergency needs at plant site.
Coordinates with treatment plant maintenance division by managing work orders and assigning work order priority.  
Tracks work orders, attends monthly Ops/Maintenance meetings.
Manages safety program by maintaining MSDS sheets; posting safety signage; providing protective equipment to operator; assist with or coordinates emergency response measures.
Monitors plant for safe and unsafe conditions, conducts safety training, completes contractor safety checklists and other safety permits as required, and serves as the Plant’s Safety Coordinator. 
Performs administrative functions by ensuring daily processes and plant operations forms are completed and entered Information Management Software System.
Manages the Plant’s Stormwater Integrated Contingency Plan (ICP) by ensuring all monitoring, housekeeping, and inspections are up to date;
Coordinates monthly staff meetings with Plant Supervisor
Maintains communication with operators, manages monthly equipment rotations and out of service equipment, maintains plant sampling, inspections, plant chemicals, fuel and process control records.  
Participate on project teams, including ISO 14001 implementation and review 

Knowledge, Skills & Abilities

Requires ability to read and understand complex sketches, diagrams, technical specifications and operating and maintenance manuals. 
Must have an advanced knowledge and understanding of wastewater treatment principles and practices.  
Must have excellent oral/written communication skills, organizational skills
Requires the ability to work cooperatively with other city employees, and the public.

Preferred Qualification

Preferred Bachelors or Associates  degree in Environmental Science, Biology, Chemistry, or related field. 

Minimum Qualifications

High School Diploma or GED equivalent. 
Three (3) year of related work experience in Wastewater Treatment Plant Operations. 

Licenses, Certifications or Registrations: 
Requires Class C driver’s license
Requires eligibility to obtain a City Driving Permit. 
Requires Biological WW IV license 

Physical Demands:

Physical demands requires standing, walking, bending, climbing steps/ladders and the ability to lift up to 50lbs. Additionally, the following physical abilities are required: feeling, perceiving sounds at normal speaking levels, discriminating among sounds, mental acuity, speaking, standing, talking, visual acuity in data/color/observations/equipment/ inspections, and walking: Occasional health, safety and environmental factors. 

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

As of October 1, 2021:

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.

The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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