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Behavioral Health Specialist #2206-200900-05

Behavioral Health Specialist

Date Opened
Friday, June 10, 2022 8:00 AM
Close Date
Monday, June 27, 2022 11:59 PM
Section
Fire
Salary
  • Salary Grade 12
Employment Type
  • Full Time

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Summary

Serve as a full-time Behavioral Health Specialist (BHS) to the Charlotte Fire Department (CFD) by providing a variety of professional psychological services. The BHS will provide services to traumatized/ distressed employees of CFD; train CFD members in peer support; coordinate incident stress debriefings; work with the Chief of Health and Safety to evaluate services provided and recommend enhancements available to CFD members; work with the Public Safety Occupational Health Clinic (PSOHC) clinicians on CFD member care; teach Critical Incident Stress Management (CISM) awareness to both new recruits and incumbent members; maintain confidential records. 

Major Duties and Responsibilities

· Establish and maintain a wellness program for employees considered high-risk for secondary trauma due to their job duties or previous trauma, including related to substance abuse.

· Provide psychological care and treatment for recruits, incumbent uniformed or civilian members; provide services to those affected by critical incidents; perform diagnostic assessments and apply appropriate therapeutic techniques and interventions; continue to monitor member progress during the provided care plan; make referrals as necessary.

· Maintain the security and confidentiality of information created or encountered within the performance of duties in strict adherence to applicable laws, regulations, and standards.

· Conduct and/or coordinate critical incident group or individual debriefings, as appropriate.

· Organize, develop, and serve as the clinical advisor to the CFD Peer Support Team, including the selection and training of new members.

· Provide training and instruction to CFD employees; develop and present CISM techniques and warning signs curriculum related to resilience and coping mechanisms

· Execute special projects for the Fire Chiefs office, as needed.

· Conduct research and maintain a high-level of knowledge on applicable techniques, available studies, and therapies related to CISM and treatment for CISD.

· Coordinate return-to-work evaluations, in conjunction with the PSOHC, as deemed necessary.

· Communicate with the Health and Safety Chief, as needed, on staffing impacts.

· Perform other related duties not specifically outlined, but of similar nature and level as assigned.

Knowledge, Skills & Abilities

Knowledge of:

· Principles and practices of clinical manifestations and CISM

· Diagnostic assessment of psychological health needs

· Psychological treatment methods for acute stress disorders, and trauma-related illness

· Principles and practices of program administration and management

· Best practices and trends in emerging treatments

· Principles and methods of qualitative and quantitative research

· Principles and applications of critical thinking and analysis

· Principles and practices of group facilitation and building consensus

· Applicable federal, state, and local laws, codes, regulations, and industry standards

· Advanced customer service principles

· Modern office technology

 Skills in:

· Performing clinical psychological assessments

· Providing psychological care and treatment related to traumatic stress and incidents

· Providing appropriate therapeutic techniques and intervention, or making necessary referrals, as         required

· Providing consultation and serving as the CFD liaison and subject matter expert

· Preparing and delivering training curriculum and related presentations

· Researching industry trends, solutions, and best practices

· Reading, analyzing, evaluating, interpreting, and summarizing written materials and statistical data

· Exercising political acumen, tact, and diplomacy

· Maintaining confidential assessments, treatment plans, and records

· Interpreting applicable laws, codes, regulations, and standards

· Provide excellent customer service

· Utilize modern office techniques related to computers, and software

· Utilize communication and interpersonal skills as applied to interactions with co-workers,           supervisors, the general public, and others to sufficiently exchange or convey information, and to     receive work directives.

ADA and Other Requirements

· Positions in this class typically require fingering, grasping, talking, hearing, seeing, and repetitive motions

· May involve sedentary work including sitting for long periods

· May need to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

· Work is routinely performed in an indoor office environment, with occasionally periods outside. On-Call or work outside of normal business hours may be required

Physical Requirements:

  • Essential and marginal functions may require maintaining physical conditions necessary for sitting, standing, climbing, or walking for extended periods of time.
  • Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.
  • Adequate vision, hearing, and speech required.

Sensory Requirements:

Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.

  • Ability to operate in an environment with frequent interruptions from people and/or noises, which in return could result in some level of stress, fatigue, or strain.
  • Comprehensive written information in work-related documents.
  • Ability to hear, understand, and distinguish speech.

Working Conditions:

Work is performed in an indoor environment with moderate exposure to atmospheric conditions, moderate exposure to environmental conditions and frequent exposure to computer screens, files, and phone.

Minimum Qualifications

· Master’s degree in psychology or related human services field with coursework in behavioral analysis and developmental disabilities

·  Licensed Clinical Counselor with 3-years of experience

Salary

Salary will range from $79,000 to $82,000 - Salary offer will be commensurate with years of experience and education related to position.

Conditions of Employment

As of October 1, 2021:

The City of Charlotte now requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees. The City is an Equal Opportunity Employer and, as such, will consider reasonable accommodation as required by law.  Proof of vaccination is NOT required until a candidate receives and accepts a Conditional Offer of employment, at which time the candidate will be advised that proof must be submitted to CFD HR prior to the first date of employment.

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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