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Emergency Management Planner #2205-340700-01

Emergency Management Planner - EOC/GIS Support

Date Opened
Wednesday, May 18, 2022 8:00 AM
Close Date
Wednesday, June 08, 2022 11:59 PM
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The mission of the Charlotte-Mecklenburg Emergency Management Office (CMEMO) is to provide a comprehensive and integrated program that focuses on an all-hazard’s approach to emergency management for Charlotte and Mecklenburg County, North Carolina. CMEMO provides the coordination, support, training, and education necessary to protect the county by integrating all activities necessary to prevent, prepare, mitigate, respond to, and recover from natural and man-made disasters. 


This emergency management planner position will have primary responsibility for managing two emergency operations centers (EOCs) as well as sustaining, developing, and enhancing CMEMO’s Geographic Information System (GIS) program. Additionally, this position will be responsible for maintaining technology specific to emergency management including computers and computer programs. This position, as with all other positions at CMEMO, is at its core, an emergency management focused position, and the person who fills this role must work well in a team setting. Emergency management personnel must have a strong ability to develop and lead others. All positions within CMEMO require daily collaboration with public, private, and nonprofit partners. The person filling this position will be expected to assist in response to unplanned emergencies/incidents as well as for planned special events, which may require work beyond 40 hours per week and work on nights and weekend on occasion. 

Major Duties and Responsibilities

The EOC/GIS Support Emergency Management Planner may be requested to conduct any or all the following:

· Maintain all technology in the primary and back-up emergency operations centers (EOCs) and be responsible for seamless operation of both EOCs.

· Manage all CMEMO technology assets including conducting inventory, scheduling maintenance, and developing enhancements.

· Sustain and further develop CMEMO’s GIS functionality.

· Provide technological support to CMEMO staff and EOC personnel.

· Participate in the EOC during critical incidents and planned events along with other CMEMO staff.

o   All CMEMO staff have a role in emergency management response. Employees will be expected to serve in the role needed to address the crisis, likely serving in some capacity in the EOC. This might require extended time away from home, including overnight and weekend hours.

· As part of a rotating schedule, be on-call for week-long assignments.

· Perform other duties of a similar nature and level, as assigned. 

Knowledge, Skills & Abilities

· Experience managing the implementation of multiple, overlapping projects.

· Able to work in-person in the CMEMO office.

· Excellent verbal and written communication.

· Ability to work autonomously with initiative, critical, and creative thinking.

· Effective organizational, leadership, communication, and interpersonal skills as applied to interaction with coworkers, supervisors, the public, and others to sufficiently exchange or convey information and to receive work direction.

· Ability to collaborate, develop partnerships, and work effectively as a member of a fast-paced team.

· Experience utilizing a computer and relevant software applications, including Office 365.

· Strong organization skills.

· Willing and able to work night and weekend hours.

ADA and Other Requirements:

Positions in this class typically require: grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

  • Essential and marginal functions may require maintaining physical conditions necessary for sitting, standing, climbing, or walking for extended periods of time.
  • Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.
  • Adequate vision, hearing, and speech required.

Sensory Requirements:

  • Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.
  • Ability to operate in an environment with frequent interruptions from people and/or noises, which in return could result in some level of stress, fatigue, or strain.
  • Comprehensive written information in work-related documents.
  • Ability to hear, understand, and distinguish speech.

Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files, and phone.


Preferred Qualification

· A Master’s Degree in Public Administration, Emergency Management, or related field.

· Specialty training in and/or experience working with GIS products.

· Experience managing equipment and/or technology.

· Completion of an emergency management professional development program or designation, such as Certified Emergency Manager (CEM) designation offered by the International Association of Emergency Managers (IAEM), a master’s in public administration (MPA), or other relevant degree/designation.


Minimum Qualifications

A Bachelor’s Degree that directly supports the requested tasks (emergency management, public or business administration, data analytics, or other directly related field) and or a minimum of 3 years of Emergency Management experience (or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job).


Starting Salary is $64,803.00 and is negotiable based on years of experience and education.

Conditions of Employment

The City of Charlotte now requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees. The City is an Equal Opportunity Employer and, as such, will consider reasonable accommodation as required by law.  Proof of vaccination is NOT required until a candidate receives and accepts a Conditional Offer of employment, at which time the candidate will be advised that proof must be submitted to CFD HR prior to the first date of employment.

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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