Media Relations Manager #2205-235000-01

Date Opened

Friday, May 27, 2022 8:00 AM

Close Date

Saturday, June 18, 2022 11:59 PM

Section

Charlotte Communications & Marketing

Employment Type

Full Time

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Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

Professional

Summary

This position is part of the city’s Communication & Marketing team and is primarily responsible for successful implementation of external and crisis communications that support the city’s mission and strategic vision.

Major Duties and Responsibilities

• Manage the citywide media relations team.

• Write and distribute press releases, statements, and quotes on behalf of the city and city officials.

• Provide expert-level communications advice to city leaders.

• Lead, co-lead, or serve on project teams for a variety of city initiatives, programs, events, and announcements.

• Manage the department’s on-call system.

• Manage the department’s daily media clips system.

• Establish and maintain relationships with local, regional, and national reporters and outlets.

• Serve as a city spokesperson, providing official responses on behalf of the city and its departments.

• Receive media requests throughout the day and coordinate with city departments and staff to provided responses and information.

• Attend City Council meetings and other city meetings as necessary

Knowledge, Skills & Abilities

• Willing and able to work public events during evenings/weekends as needed. This is not a strict 8 a.m. to 5 p.m. weekday work schedule and will often require availability outside of the traditional workday.

• Strategic and creative mindset

• Extensive problem-solving skills and solutions-oriented approach

• Strong organizational skills and attention to detail

• Perform and excel within an integrated fast-paced team environment

• Handle multiple tasks and meet tight deadlines while prioritizing

• Self-motivated with ability to work independently

• Ability to work collaboratively and build relationships

• Excellent writing, storytelling, and editing skills and proficient in AP style

• Excellent public speaking skills and ability to effectively share technical information with various audiences

• Demonstrated knowledge of content creation for all media platforms

Preferred Qualification

• Bachelor’s degree in communications/journalism or 8-10 years of relevant experience

• Must love the art and science of media relations, public relations, and thought leadership

• A combination of government, agency, corporate, and/or consumer communications experience preferred

• Minimum of 8-10 years of media relations/corporate communications with experience in crisis plan management experience required, including day-to-day relationships with executives and news media

• Excellent written and verbal communications skills

• Strong project management skills

• High degree of initiative and the ability manage multiple tasks, work under pressure and meet deadlines as required

• A working knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Teams

• Must be flexible in dealing with changing priorities

Minimum Qualifications

High School Graduation or Equivalent and nine years of relevant work experience

Associate's Degree with seven years of relevant work experience

Bachelor's Degree and five years of relevant work experience

Master's Degree with three years of relevant work experience

Salary

$85,000-$95,000

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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