Skip to Main Content

Performance Evaluation Analyst #2205-202700-01

Part-Time Grant-Funded

Date Opened
Thursday, June 02, 2022 5:25 PM
Close Date
Thursday, June 30, 2022 11:59 PM
  • $61,718 - $77,146/year


The Charlotte-Mecklenburg Police Department is a highly respected law enforcement agency, both in our community and nationally. Our progressive department provides exciting opportunities for law enforcement professionals to develop partnerships with our citizens in order to prevent the next crime, and to enhance the quality of life within our community always treating people with fairness and respect. The department employs nearly 2,000 sworn officers and over 500 civilians serving a jurisdiction with close to 1 million people. Our employees are men and women from diverse backgrounds interested in meeting the needs of and serving an equally diverse community.  The men and women of the CMPD are committed to providing the very best service possible and maintaining the high level of confidence this community has in us.


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The mission of the Charlotte-Mecklenburg Police Department Community Assisted, Response, Engage and Support (CARES) Team is to reduce law enforcement responses to non-emergency 911 calls. The CARES program will consist of teams of behavioral health clinicians and experienced medical professionals who respond to 911 calls requiring face-to-face interventions, low-acuity pre-hospital care, and other social welfare concerns, along with proactive community encounters while in the field.  The CARES Team will initially work in a defined geography with limited hours during the pilot phase of the program.

The Part-Time Performance Evaluation Analyst will be responsible for conducting all program evaluations and providing actionable recommendations based on the data to improve the program’s performance. This will include developing the infrastructure needed to collect required data to answer key research questions, developing processes for collecting the data, and sharing evaluation findings with key stakeholders. This position is currently grant-funded through the pilot phase of the program with the potential for permanent status pending pilot results.

Major Duties and Responsibilities

•Plan and coordinate the collection, compilation, and analysis of data to include the use of statistical methods and relational databases to analyze data sets and interpret findings.
•Collaborate with stakeholders to ensure ongoing development and implementation of the evaluation plan (sworn police officers, clinical social workers, crime analysis, data management staff and 911 Operations)
•Coordinate and share information with fellow law enforcement agencies in North Carolina
•Develop written reports and presentations for external publication and senior CMPD staff
•Prepare executive summaries, statistical reports, spreadsheets, diagrams, and data visualizations (e.g., charts and graphs)
•Perform data quality assessments to ensure data meets standards for business use-cases
•Identify information gaps and future collection requirements
•Perform other duties assigned

Knowledge, Skills & Abilities

•Knowledge and understanding of criminal justice related data sources and performance measures
•Knowledge and understanding of social services related data sources and performance measures
•Excellent written communication skills
•Ability to share findings with audiences with a variety of familiarity
•Ability to maintain confidentiality of individual level data
•Understanding of logic models and program evaluation structure and methods
•Demonstrated proficiency with data visualization tools (e.g., Excel, Tableau)
•Experience with diagramming and process mapping tools (e.g., Visio, PowerPoint)
•Experience and/or training in evaluation methods
•Knowledge and understanding of logic models and program evaluation structure and methods
•Experience preparing and writing reports for public consumption
•Demonstrated ability to develop performance measures
•Ability to interpret, evaluate, and summarize key data findings for management

ADA and Other Requirements

Positions in this class typically require: grasping, talking, hearing, seeing, and repetitive motions.

Sensory Requirements:

•Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data.
•Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.
•Comprehensive of written information in work related documents.
•Ability to hear, understand, and distinguish speech.

Physical Requirements:

•Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time
•Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
•Adequate vision, hearing, and speech required

Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files and phone.  

Preferred Qualification

•Experience working with criminal justice and/or social work-related data
•Master’s Degree in Social Work, Crime Analysis, Data Analytics or other related field

Minimum Qualifications

•Two years in data management, analytics, and project coordination
•Bachelor’s degree in a Crime Analysis, Public Health, or another social sciences field

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

If you have technical issues submitting your application, click here.

Table displaying apply links.