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Senior Human Resources Specialist #2205-200500-07


Date Opened
Wednesday, May 11, 2022 4:03 PM
Close Date
Thursday, June 02, 2022 2:17 PM
  • $53,313 - $59,978/year
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The Administrative Officer II serves as a hiring specialist with the Human Resources Division of the Charlotte-Mecklenburg Police Department. This position will be part of a coordinated effort to develop a model and best practice recruitment strategies in collaboration with the City's Talent Acquisition Program. The successful candidate will have a proactive and strategic mindset, attention to detail, ability to maintain accurate records and reports, ability to work under pressure, and time management skills in a high-paced environment.

Major Duties and Responsibilities

  • Manage daily recruitment process to include: (ensuring positions are posted within PeopleSoft, E-Recruit Module, JobApps processing new hires for civilians and answer general recruitment questions and update recruiting materials, and conducting new hire orientation as needed).
  • Perform job and task analysis to document job requirements and objectives.
  • Create and maintain a pipeline and network to find qualified candidates.
  • Develop and track facets of the recruiting and hiring process so that the processes are transparent and measurable.
  • Assist in the administration of the recruiting process for most positions throughout the Department.
  • Assist departments throughout the selection process, ensuring appropriate procedures are conducted in the selection of candidates.
  • Analyze information provided on employment applications and determine the suitability of applicants for employment.
  • Prepare and maintain a variety of weekly and monthly KPI reports.
  • Assist in succession planning and workforce planning for the department.
  • Coordinate the interview process with hiring managers.
  • Assist in developing interview questions and selection of diverse interview panels.
  • Assist in conducting HR audits and other department audits.
  • Evaluate the performance of direct reports if applicable.
  • Knowledge and experience in conducting all levels of recruitment and HR processing functions.
  • Perform other duties as assigned.

Knowledge, Skills & Abilities

  • Plan/direct/work as team with colleagues and establish effective working relationships with employees/staff/public
  • Carry out assignments using own initiative and minimal instructions
  • Work independently and handle dynamic timelines
  • Identify proactive solutions and demonstrate critical thinking
  • Communicate effectively through written and verbal communication
  • Learn quickly and adapt to changing organizational priorities
  • Establish and maintain effective working relationships internally/externally
  • Excellent customer service/public-speaking/presentation/facilitation skills
  • Knowledge and experience in conducting all levels of recruitment/HR processing functions
  • Proficiency in Microsoft Office
ADA and Other Requirements:
Positions in this class typically require: grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:
  • Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time.
  • Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.
  • Adequate vision, hearing, and speech required.
Sensory Requirements:
  • Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.
  • Ability to operate in an environment with frequent interruptions from people and/or noises, which in return could result in some level of stress, fatigue, or strain.
  • Comprehensive written information in work-related documents.
  • Ability to hear, understand, and distinguish speech.
Working Conditions:
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files, and phone. Business professional attire is required.

Minimum Qualifications

High School Graduate or Equivalent and three years related work experience


Associate's Degree and one year related work experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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