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Marketing Assistant #2205-200300-01

Administrative Officer I

Date Opened
Tuesday, May 17, 2022 5:00 PM
Close Date
Tuesday, May 31, 2022 11:59 PM
  • $21.09 - $27.68/hour; $43,861.00 - $57,567.00/year
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The Marketing Assistant will assist with the day to day marketing activities associated with Charlotte Douglas International Airport. This role will support the marketing team in the processing of marketing requests and needs and help facilitate the various projects and marketing campaigns to completion. Responsibilities include, but are not limited to, coordinating project workflow, proofing, editing, vendor management, identifying branding opportunities, brand maintenance, marketing collateral inventory and displays, marketing procurement support, assistance with special event planning and research. Work involves contact with other Aviation Department work areas, outside agencies and the public.

Major Duties and Responsibilities

1. Coordinate and carry out the day-to-day tasks of building and maintaining the Airport’s brand across all platforms. 

2. Process requests for marketing assistance and approval from Airport employees, stakeholders and business partners.

3. Prepare, distribute and manage installation of marketing materials including directories and signage, and maintain Airport advertising display areas and materials around the property.

4. Facilitate marketing procurement requirements in accordance with all processes and procedures and maintain an active billing status report. 

5. Conduct routine inventory assessments of marketing collateral and logo use throughout the Airport property, among all Aviation department workgroups and within the community.

6. Create and maintain an accurate and up-to-date library of brand and logo items, materials, etc., previously or currently in use.

7. Work with vendors (including designers, printers, installers, etc.) to create, produce, deliver and install materials in a cost effective and timely manner, requiring proofs from all vendors to ensure quality and accuracy. 

8. Coordinate content edits and updates on the Airport’s digital platforms and ensure compliance with brand standards. 

9. Assist with various Airport and tenant events and promotions.

10. Perform research and manage special projects and assignments and serve as the Airport marketing representative in meetings as needed.

Knowledge, Skills & Abilities

• Knowledge of the practices used in the field of marketing communications.
• Proficiency using Microsoft Office. 
• Hands-on experience in Adobe Creative Cloud and/or Workfront work management software a plus.
• Excellent written and verbal communication skills.
• Excellent time management skills with the ability to prioritize, multi-task and meet deadlines on a number of projects simultaneously in a rapidly changing work environment.
• Good organizational skills with exceptional attention to detail.
• Must be resourceful, collaborative and an effective communicator.
• Ability to demonstrate initiative and self-motivation. 
• Ability to establish and maintain effective working relationships with co-workers, vendors and the public.  
• Experience with creating and posting social media content. 

Preferred Qualification

Bachelor’s degree in Marketing, Communications, Business or a related field, plus one (1) year of relevant work experience, including internships preferred. Experience at an Airport is a plus.

Minimum Qualifications

High School Graduate or Equivalent and one year related work experience


Associate's Degree

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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