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Program Manager, Business Innovation #2204-352700-01

Economic Development

Date Opened
Friday, April 22, 2022 4:00 PM
Close Date
Thursday, May 19, 2022 5:00 PM
Economic Development
  • $82,707-$84,396 Commensurate with Experience
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The City of Charlotte’s Economic Development Department takes great pride in our success with bringing together public and private resources to create places that attract a diversity of talent, job opportunities, and businesses. We are driven to make Charlotte competitive in the global market and facilitate an environment through which all residents and businesses have opportunities for economic success. Areas of focus include development/redevelopment, entrepreneurship and small business support, business recruitment and retention and talent development. Through active and strategic collaborations with other City departments and community partners, the team fulfills its purpose of helping businesses and residents thrive

Major Duties and Responsibilities

The Department is seeking a Program Manager to provide cross-departmental support to the Economic Development team with a focus on startup to high-growth entrepreneurship. This role will cultivate strong relationships within the entrepreneurship ecosystem. The position will work closely with startups and entrepreneurs to understand potential opportunities for growth and provide resources to support the infrastructure for growth.

Major Duties and Responsibilities
  • Work directly with startups to assist in navigating the ecosystem, making connections to other startups and to larger companies, and assessing opportunities to pilot within the City of Charlotte government
  • Establish a process that tracks and evaluates the health of the startup to high-growth ecosystem.  Data points could include:
  • Number of startups  
  • Diversity of founders
  • Venture equity and private equity
  • Startups relocating to Charlotte
  • Number Exits 
  • Number of Employees
  • Ecosystem partner metrics
  • Serve on startup ecosystem partner team that meets quarterly and regularly works with partners to support their work. This can be through actions like talking with companies, sitting on boards and advisory committees, and providing volunteer/financial support for events and programming.
  • Partner with the Business Recruitment and Retention team on,
  • Support startups and mid-companies looking for support in the Charlotte market
  • Provide data for pitches and attending pitches where the health of the entrepreneurship ecosystem is an area of focus 
  • Attend and participate on panels focused on startup to high-growth entrepreneurship
  • Connect startup to high-growth companies with talent development and hiring efforts in Charlotte.
  • Stay up to date on latest best practices on startup and high-growth entrepreneurship support
  • Coordinate special projects as needed

Knowledge, Skills & Abilities

  • Strong relationship builder with ability to understand diverse perspectives and build consensus
  • Excellent communication skills, listening, negotiation and presentation skills
  • Ability to articulate ambitious goals and present complex ideas
  • Proven track record of successful ability to manage large and complex projects
  • Use creative thinking and seek innovative solutions to address complex problems
  • Ability to establish immediate credibility with a broad range of stakeholders, build consensus and achieve goals through influence
  • Visionary mentality with ability to focus on overall concept and longevity of results of related projects
  • Strategic thinker with ability to have foresight to achieve short, mid and long-term goals
  • Passion for technology, startups, entrepreneurship and venture capital
  • Adept at navigating the grey by asking key questions, gathering facts and staying nimble
  • Entrepreneurial and resourceful mindset driven by seizing opportunities and maximizing investments
  • Serve as an ambassador for the City of Charlotte with an ongoing passion for community work and transforming the city

Minimum Qualifications

  • 3-5 years’ experience in business development, program or project management or consulting
  • Bachelor’s degree in business or project management preferred
  • Working knowledge of Charlotte’s entrepreneurial community

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Please note that all job offers are contingent upon an applicant successfully passing a new hire background check, drug screening, and proof of COVID-19 vaccination. If an applicant does not pass the background screening or vaccination requirement, the offer will be rescinded.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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