Contract Technician #2204-239200-01

The Charlotte-Mecklenburg Police Department is a highly respected law enforcement agency, both in our community and nationally. Our progressive department provides exciting opportunities for law enforcement professionals to develop partnerships with our citizens in order to prevent the next crime, and to enhance the quality of life within our community always treating people with fairness and respect.  The department employs nearly 2,000 sworn officers and over 500 civilians serving a jurisdiction with close to 1 million people. Our employees are men and women from diverse backgrounds interested in meeting the needs of and serving an equally diverse community.  The men and women of the CMPD are committed to providing the very best service possible and maintaining the high level of confidence this community has in us.

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

The Contract Technician will serve as a key resource for internal and external clients and will perform a combination of the following tasks based on specific location requirements such as purchasing support and coordination of minor work needs in all CMPD Facilities offices. Additionally, this role has responsibility for twenty-one CMPD facilities in Mecklenburg County.

• Responding promptly to facility maintenance-related issues such as, but not limited to; mechanical, electrical, plumbing, furniture repairs, etc.
• Monitoring email inbox for building service request & responding promptly to inquires as directed by Facilities Manager
• Developing & maintaining strong relationships with external vendors
• Supporting maintenance of local asset inventory listings
• Assisting with space adjustments to meet business needs
• Submitting background checks for vendor personnel requiring access to CMPD facilities
• Submitting requests from CMPD employees for keys to Building Services Locksmith
• Entering requisitions into Munis / facilities related invoice processing / prepare budget reports / serve as back-up for P-card reconciliation
• Processing vendor invoices for payment
• Managing invoices, records, and other sensitive information in accordance with CMPD guidelines
• Assisting with writing contracts and managing vendor compliance for all facility contracts
• Performing other duties as assigned

• Attention to detail
• Ability to maintain accurate records & reports
• Ability to work under pressure in high paced environment
• Basic knowledge of Microsoft Office, Outlook, Excel, etc.
• Strong organization skills
• Demonstrated ability to multi-task & prioritize effectively
• Ability to successfully work in a diverse environment
• Ability to adapt to change
• Strong interpersonal skills
• Ability to deal professionally with clients and external vendors both virtually and in-person
• Complete assignments using initiative & general instructions
• Read & interpret contract documents, recognizes deviations, detects violations of contract specifications & code requirements
• Explain, interpret, and enforce contract specifications
• Exceptional customer service skills & maintaining a professional demeanor and appearance
• Effective verbal and written communication skills 

ADA and Other Requirements

Positions in this class typically require: grasping, stooping, squatting, kneeling, crouching, reaching, pushing, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

• Remaining in a stationary position, often sitting or standing for prolonged periods
• Occasional movement throughout the workday daily to interact with staff and accomplish tasks
• Communicating both verbally and written in order to exchange information
• Repeating motions of holding, grasping, turning, that may include the wrist, hands, and/or fingers
• Light to moderate lifting and carrying
• Lift up to 50 pounds  
• Work primarily in office environment
• Ability to operate office equipment, such as computer, copier, fax machine, and phone

Sensory Requirements:

• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data
• Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain 
• Comprehension of written information in work related documents
• Ability to hear, understand, and distinguish speech

Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files and phone.

• Associate’s degree
• Three years of relevant work experience

• High School Graduate or Equivalent
• One year of relevant work experience
• Valid North Carolina or South Carolina Driver’s License

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.