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Cyber Security Firewall Engineer #2203-375000-01

Date Opened
Tuesday, March 08, 2022 8:00 AM
Close Date
Wednesday, July 20, 2022 8:00 PM
Innovation & Technology
  • $105,000 to $115,000 commensurate with experience
Employment Type
  • Full Time


Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

The Center for Digital Government named Charlotte one of the top five digital cities in the nation. The City of Charlotte's Innovation & Technology department (I&T) provides executive-level leadership, delivers technology services to city departments and partnership agencies, and coordinates information technology initiatives across the organization to support, enhance and advance citizen service delivery.


Responsible for protecting information systems by managing compliance, coordinating response to cyber security incidents, and researching and maintaining awareness of the latest cyber threats and vulnerabilities. This position will work with all city technology teams to ensure that necessary technical security requirements are met. As a member of the Innovation and Technology Cyber Security team, this individual will focus on operational-related security initiatives to support technology infrastructure, and/or enterprise applications and services while also facilitating the use of technology to ward off attempts by attackers who are targeting sensitive consumer and corporate information. This individual will work with the cyber Security team to automate cyber security processes and plan, develop, and coordinate cyber security projects as needed.

Major Duties and Responsibilities

  • Secure, audit, and analyze information and operational technology systems which support the airport business functions.
  • Coordinate and execute security tasks related to technology projects or initiatives with a focus on airport networks.
  • Configure, review, analyze, and install security infrastructure such as firewalls, load-balancers, DDoS, IPS, or security orchestration appliances.  This is to include scheduling and attendance of after hours maintenance windows.
  • Produce cyber network architectures and documentation.
  • Conduct maintenance and monitoring of cyber infrastructure security systems.
  • Provide advanced support in response to cyber security incidents.
  • Develop remediation plans for any gaps reported in audits or recommended process improvements.
  • Collaborate with city departments to manage security vulnerabilities or investigations.
  • Conduct security research in keeping abreast of latest security issues.
  • Coordinate with managed security services to implement security initiatives.
  • Coordinate and execute security tasks related to Innovation and Technology security requests.
  • Provide advanced support in evaluation and implementation of cyber security requirements for technology systems.
  • Develop scripts and software to automate cyber security processes. 
  • On occasion, direct the work of helpers, assistants, interns or temporary employees.
  • Perform other related duties as assigned.

Knowledge, Skills & Abilities

  • Demonstrated technical leadership experience.
  • Experience in programming, developing, or scripting for interaction with API services.
  • Experience performing root cause analysis, risk evaluation, risk mitigation, and risk avoidance.
  • Knowledgeable of and experience securing all operating systems to include UNIX, Linux, and OpenBSD. This knowledge should include experience with IPFW, PF, Firewall CMD, and other packet filtering technologies.
  • Ability to work efficiently, expeditiously, and independently with limited supervision.
  • Excellent communication and Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.
  • Ability to self-manage tasks for meeting schedules and deadlines of the work.

Preferred Qualification

CISSP Certification

Minimum Qualifications

  • Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, Cyber Security, or a related field 
  • Seven (7) or more years of experience in Information Technology or Cyber Security
  • Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities necessary to perform the essential job functions.

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

As of October 1, 2021:

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for all new City of Charlotte employees. 

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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