Aviation Technology Asset Administrator #2203-374100-01
- Date Opened
- Friday, March 11, 2022 8:00 AM
- Close Date
- Sunday, March 27, 2022 8:00 PM
- Section
- Innovation & Technology
- Salary
- $86,843 - $108,552 Commensurate with Experience
- Employment Type
- Full Time
Overview
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
Major Duties and Responsibilities
- Implement and Maintain an IT Asset Management (ITAM) software tool to track all Aviation Technology assets
- Create and maintain inventory management to maintain the quantity, location, and use of all Technology assets
- Purchase, track, and maintain all software and hardware licenses for the Aviation Technology division
- Manage all technology assets from acquisition to disposal. This includes managing software/firmware version, licensing, support and maintenance, and lifecycle. Enforces policies of asset retirement, and replacement before end-of-life.
- Purchase, track, and maintain all software and hardware licenses & certificates for the Aviation Technology division. This includes monitoring license utilization, optimizing licensing agreements & strategy, processing renewals, and ensuring that no lapses.
- Manage solicitations, contract negotiation, renewals, and lifecycle of Aviation Technology Contracts. This includes managed services, general services, support & maintenance, hosted services, and other technology contracts.
- Manage software and firmware versions on all assets to ensure that support, compliance, and security requirements are met.
- Coordinate with division managers and Enterprise I&T on hardware and software standards.
- Tracking and escalating orders with Vendors
- Coordinating hardware returns/warranty repairs with Vendors/Field Services
- Developing and reporting on Refresh cycles for all hardware types.
- Responsible for creating asset reports.
- Coordinate with the onsite Tech Help technicians to ensure asset records are properly updated when they are received, inventoried, deployed, loaned, and retired.
- Manage the technology surplus program to ensure devices are properly disposed of.
Knowledge, Skills & Abilities
- Able to conduct and interpret quantitative or qualitative analysis of large data sets related to technology assets
- Must exhibit superior customer service and a commitment to teamwork
- Must have excellent written and strong verbal/interpersonal communication skills
- Independent in work ethic and thought process, seeking supervision or direction as needed
- Positive attitude and strong team player with an ability to partner with others
- Advanced knowledge of Microsoft Excel to track costs and expenses using equations and computation features as well as the ability to create formulas and produce reports using large data sets.
- Familiarity with a fast-paced Information Technology and/or Retail environment
- Strong technical and analytical skills, and can interpret vendor licensing terms and conditions
- Continuous improvement attitude - able to seek out and implement leading ITAM practices
- 2 or more years of IT licensing audit and/or contract renewals experience
- 2 or more years working in ITAM and/or financial experience in a large organization
- 2 or more years working in a fast-paced Information Technology environment
- 2 or more years of managing large-scale technology deployments
- 2 or more years managing technology asset records and CMDB data or other large data sets
Preferred Qualification
- 4 or more years of IT licensing audit and/or contract renewals experience
- 4 or more years working in ITAM and/or financial experience in a large organization
- 4 or more years working in a fast-paced Information Technology environment
- 4 or more years of managing large-scale technology deployments
- 4 or more years managing technology asset records and CMDB data or other large data sets
Minimum Qualifications
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
As of October 1, 2021:
The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for all new City of Charlotte employees.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion