The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
position is responsible for technical training of a difficult nature. Employee
is responsible for the development, implementation and presentation of required
Technical Training courses. Employee instructs in both the classroom and
hands-on situations, and evaluates student process throughout the training
program. Employee has considerable latitude for independent judgment and action
within established guidelines.
Major Duties and Responsibilities
- Develops and implements
a comprehensive Technical Training Program for new and advanced skill level Maintenance
of Way employees. Conducts classroom and practical training for new hire,
veteran, and supervisory level personnel. Instructs and demonstrates utilizing
applicable technical data, tools, precision measuring/special equipment, test
instrumentation and correct operating procedures.
- Develops and prepares
training courses and lesson plans, ensuring periodic updates are included.
- Evaluates student
performance, certifies that employees have successfully completed required
training programs, and are qualified to operate specific equipment and perform
- Consults with MOW
supervisors to determine effectiveness of training and compliance with
prescribed maintenance procedures. Makes appropriate recommendations for
training program additions and deletions.
- Consults with Managers,
engineers, and contractors to identify outside training courses, aids, and
other resources needed for the training program. Collaborates with other
departments in the preparation of training manuals as needed.
- Maintains current
knowledge of training processes, safety principles and regulations, standard
operating procedures, signals, tracks, substation and catenary systems.
- Supervises trainees
while they are under the control of the Training Branch. This includes ensuring
compliance with CATS directives, standard operating procedures, safety and
operating rules, time accountability, and complaint resolution. May recommend
trainees for commendations or disciplinary action as appropriate.
- Supervises all
functions and activities of the MOW Department trainees during on and off-peak
- Provides supervisory
oversight of trainees, apprentices and new employees, makes assignments of work
and other related instructions, conducts job briefings, performs special
inspections, provides general supervision, conducts field audits of the work
crews and assignments, and recommends corrective action as needed. The majority
of the instructor-supervisor’s time will be spent in the field directly
supervising and providing management oversight governing the overall operation
of trainees from Signals, Track, and Traction Power.
- Plans, organizes, and
teaches classes for maintenance personnel on the safe and proper handling of
- Assists in other
training programs where overlap or intersection occurs.
- Performs other related
duties as required.
Knowledge, Skills & Abilities
- Work odd and unusual
hours as assigned;
- Provide effective
training to MOW personnel in light rail maintenance practices, theory and
skill, incorporating new methods, technology, and approaches as appropriate;
- Plan, schedule,
prioritize, and organize the work for optimal effectiveness and efficiency of
production while meeting established standards and deadlines;
- Develop clear, concise
and effective curricula, schedules, course materials, audio/visual aids,
administrative, and technical procedures;
- Stay current on and master
new technologies and methods;
- Make effective
- Provide effective
hands-on training in a high voltage work environment;
- Prepare and administer
effective written, oral, and practical tests;
- Inspect and report on
the quality of maintenance work;
- Prepare correspondence,
reports, and analyze data with recommendations;
- Work independently with
- Establish and maintain
a productive and motivational training environment in and out of the classroom,
and cooperative and effective working relationships with those contacted in the
course of work.
A minimum of three (3) years instruction and/or supervision
A minimum of eight (8) years
of experience in Track, Signals (Interlocking, Grade Crossings, Audio Frequency
Train Detection), Overhead Propulsion Power Distribution, Substation and Electrical Generation Distribution
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
Please be aware that effective October 1, 2021 the City of Charlotte and Charlotte Area Transit System requires proof of COVID-19 vaccination as a condition of employment. We are an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
If you have technical issues submitting your application, click here.