Overview
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Function
This position is primarily responsible for developing and implementing programs, plans for workplace readiness training, and job placement of adult participants.
Summary
The workforce development specialist will coordinate the employment skills curriculum designed to increase employability. Work involves coordinating workforce development activities for a multi-skilled workforce, training and developing employees in introductory, intermediate, and advanced skill sets across all utility occupations; facilitating scheduled training sessions; conducting performance analysis of individual training profiles, skills, and assessments courses.
This position will assist in developing and coordinating Charlotte Water's Apprenticeship and Pipeline Academy Internship and Co-op Programs, which are designed to increase employability, boost motivation, and improve fundamental skills. Part of the work includes scheduling, attending, and leading monthly and bi-monthly meetings with apprentices, interns, mentors, managers, and supervisors; visiting worksites for observations; processing and auditing paperwork about apprentice and intern training plans and overall programming within the department. Works with community partners to seek participants for workforce development programs.
Major Duties and Responsibilities
• Provides training and development by implementing strategic training initiatives, curriculum design, training delivery, and group facilitation.
• Schedules new and current employees for skill assessments and training.
• Coordinates the completion of assigned training assignments.
• Provides interpersonal expertise as it relates to training in various utility occupations.
• Assesses training and programming effectiveness to ensure participants' performance is aligned with the skills they are taught.
• Creates, develops, and oversees the Apprenticeship and Pipeline Academy and Co-op and Internship Programs.
• Collaborates with Charlotte Water's Human Resources team throughout the hiring process, including job matching throughout programming until completion.
• Assists apprentices and Pipeline Academy participants in meeting program goals and objectives.
• Conducts apprenticeship and Pipeline Academy program evaluations throughout development and operations phases.
• Processes and audits paperwork on the employee, apprentice, and intern training plans and overall apprenticeship and Pipeline Academy internship programming within the department.
• Fosters professional relationships with industry, apprenticeship coordinators, and workforce development agencies (local, state, national).
• Schedules and leads meetings with apprentices, interns, mentors, and supervisors.
• Identifies and coaches mentors, supervisors, apprentices, and interns on stretch goals and career pathing.
• Coordinates meetings, calendars, and events around programming and communicates program details with community organizations and prospective candidates.
• Performs other related job duties as assigned.
Knowledge, Skills & Abilities
• Knowledge of training and development.
• Knowledge of social service or wrap-around services that will benefit participants.
• Skill in communicating, both verbally and in writing.
• Skill in planning and coordinating the work of others.
• Skill in delivering speeches and facilitating training programs.
• Ability to plan and organize short-term and long-term training in simulated and live environments.
• Ability to effectively conduct training in classroom and work environments.
• Ability to work effectively with people with different professional backgrounds.
• Ability to network with internal and external stakeholders.
• Ability to communicate effectively with all levels within the organization.
• Ability to obtain a City driving permit.
Preferred Qualification
• Experience assisting employees and workforce development participants in career pathing and career lattices.
• Knowledge of Human Resources policies and practices.
• Ability to assess program gaps and opportunities for continued program growth.
• Possess Working Smart – Train-the-Trainer certification.
• Global Career Development Facilitation Certification.
• Membership and participation in training and/or workforce development professional associations.
Minimum Qualifications
• Bachelor's degree from an accredited school.
• Five (5) years of related work experience
Licenses, Certifications, or Registrations:
• Requires a valid driver's license.
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
As of October 1, 2021:
The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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