City of Charlotte Home

CDOT Land Development Section Manager #2112-233600-02

Date Opened
Thursday, December 16, 2021 4:40 PM
Close Date
Saturday, January 15, 2022 11:59 PM
Section
Charlotte Department of Transportation
Salary
  • $86,842.59 - $108,553.00/year
Go Back View Benefits

Introduction

The Charlotte Department of Transportation (CDOT) includes a talented staff of over 400 employees organized into six divisions with an operating budget of $67 million. CDOT develops and maintains a dynamic multi-modal transportation system across 300+ square miles that includes more than 5,300 lane miles of streets, 850+ traffic signals, 2,250 miles of sidewalks, 190 miles of bicycle facilities, and 200,000 traffic signs.

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies. Charlotte enjoys a vibrant, balanced economy that encompasses many sectors and companies that help make Charlotte’s economy one of the strongest in the nation.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

  • Management

Summary

CDOT is recruiting an experienced manager who can lead the dynamic work of our Land Development Section in the Development Services Division. This is a unique and exciting opportunity to support and shape Charlotte’s fast-paced growth and development. This position represents CDOT in a multi-departmental team located in the CLT Development Center.

The Land Development Section Manager is a prominent and high-profile position that supports CDOT’s management and coordination of transportation review and approval for commercial plans, subdivisions, urban zoning, and rezoning petitions. This position supervises a team of seven (7) and reports to CDOT’s Development Services Deputy Division Manager.

The Land Development Section Manager requires a high level of independent judgment, initiative, organizational and great communication skills. The Land Development Section Manager works well in a collaborative environment, both with the development community and the public. This position requires regular coordination with other city departments in implementing plans, policies, regulations, and procedures to further enhance Charlotte’s multimodal transportation network for motorists, transit riders, pedestrians, and cyclists.

Major Duties and Responsibilities

Leadership & Communication
• Proactively identifies and tracks critical projects and issues, regularly communicating to the Division Managers topics that require input or direction from Department Leadership.
• Represents CDOT as a senior member on land development and transportation issues including communicating technical information and answering questions from property owners, neighborhood representatives and various community stakeholders.
• Works directly with the Development Services Division Deputy Division Manager to coordinate the Land Development permitting process with rezoning petitions.

Land Development Process Management
• Strengthens the quality and efficiency of service delivery, regularly tracking workload and adapting processes and technical materials. 
• Adapts resources and responsibilities to support staff morale and workload balance while meeting customer expectations.
• Builds and maintains partnerships with City staff within the CLT Development Center.

Staff Management and Development
• Builds and fosters a professional environment that reflects a high value on customer service, collaboration, preparation, work quality, and appropriate professional behavior.
• Works directly with the Development Services Deputy Division Manager to mentor and supervise staff, identifying and targeting areas of growth and development.
• Works directly with the Development Services Deputy Division Manager to recruit and hire highly skilled and motivated professionals to create and sustain a working environment that supports staff retention, professional growth and development.

Regulation and Policy Implementation
• Implements regulations, policies, and guidelines, balancing the interpretation of regulations with professional judgement, flexibility, and best practices.
• Works directly with the Development Services Deputy Division Manager to aid in CDOT’s negotiation and identification of transportation projects and mitigations with a problem-solving approach that identifies shared solutions and differentiates between ordinance requirements and professional requests.
• Builds and maintains partnerships with NCDOT to coordinate transportation review, mitigation and investment projects.

Customer Service
• Models excellent customer service, ensuring that all customers are treated promptly and professionally.
• Meets customer service expectations, working with the Development Services Deputy Division Manager to hold Section staff accountable for setting and tracking customer service goals (e.g. on-time review targets & response times) and adapting resources to achieve targets. 

Knowledge, Skills & Abilities

• Ability to communicate effectively with diverse audiences. Act as a public advocate while enforcing good traffic/transportation engineering standards for access, safety, design, construction and improved traffic operations.  
• Requires strong interpersonal skills in communication, leadership, decision-making and innovation.
• Knowledge of principles and practices of transportation planning or transportation engineering.
• Knowledge of the principles and problems involved in planning, managing employees and resources and financing traffic/transportation engineering programs and projects.
• Knowledge of intergovernmental laws and procedures relating to traffic/transportation engineering.
• Knowledge of municipal government administration and the subsequent role of traffic/transportation engineering.
• Ability to use engineering and financial software packages such as AutoCAD or Microstation, Access and Excel.
• Ability to plan, direct and manage the preparation of the designs, estimates, and specifications.
• Ability to relate engineering principles to land use and city planning principles.
• Ability to make recommendations to address traffic/transportation engineering problems.
• Ability to exhibit and model good customer service skills. 
• Ability to facilitate and provide leadership for staff, committees and citizen groups.
• Ability to communicate strong interpersonal skills such as tact, active listening, respect and calmness.
• Ability to act as a visionary leader, build consensus, empower employees, be flexible and manage conflict as well as meet deadlines.  
• Ability to establish and maintain effective working relationships by being proactive and diplomatic with other city employees, outside agencies and general public both verbally and in writing.

Sensory Requirements (with or without accommodations):

• Normal hearing or hearing correctable with hearing aid
• Vision necessary to maintain valid NC Driver's license
• Insight to prepare and analyze data
• Effective communication both verbally and in writing

Physical Requirements (with or without accommodations):

• Job is primarily sedentary in nature with sitting up to 8+ hours a day.
• Operate computer
• Prepare presentations and facilitate group meetings

Preferred Qualification

  • PE or AICP Certification strongly preferred.
  • Preferred 7 years minimum of experience in transportation engineering, transportation planning, administration, customer service, and managing project teams.
  • Master’s Degree in Urban or Regional Planning, Architecture, Engineering, Geography, Landscape Architecture or related field with 3 years of experience; or any equivalent combination of experience and training.

Minimum Qualifications

  • Graduation from a four-year college or university with a Bachelor's degree in transportation engineering or transportation planning with five (5) years of relevant work experience
  • An equivalent combination of education  and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties

Salary

  • $86,842.59 $108,553.00 / Year Commensurate with experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

As of October 1, 2021:

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for all new City of Charlotte employees. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

If you have technical issues submitting your application, click here.