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Senior IT Project Manager #2111-371820-01

Date Opened
Friday, January 07, 2022 2:16 PM
Close Date
Sunday, March 26, 2023 8:00 PM
Innovation & Technology
  • $95,744 to $115,000
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.




The Center for Digital Government named Charlotte one of the top five digital cities in the nation. The City of Charlotte's Innovation & Technology department (I&T) provides executive-level leadership, delivers technology services to city departments and partnership agencies, and coordinates information technology initiatives across the organization to support, enhance and advance citizen service delivery.

The City of Charlotte is seeking a Senior IT Project Manager with experience in managing information technology (IT) projects from inception to closure. Responsible for leading multiple medium to large size technology projects of varying complexities and ensuring the project results meet agreed upon scope, budget, schedule, and quality. Additional responsibilities may include coordination with vendors and performing business analysis. May also be responsible for supervising a project coordinator.

Major Duties and Responsibilities

Leads, plans, coordinates, tracks, and delivers information technology projects of medium to high complexity utilizing City of Charlotte established project methodologies/frameworks and processes. Predictive projects are modeled along PMBOK processes and adaptive projects are modeled using a hybrid agile approach. 
Leads the project team and manages performance, identifies project resourcing needs, and facilitates communication to ensure understanding of objectives and assignments and determine progress.  Controls the flow of project related information. The City utilizes Microsoft 365 Project Server to manage project schedules and enterprise resources
Develops and maintains various plans related to the project and schedules. Identifies, monitors, and facilitates resolution of project issues.  Proactively identifies, manages, and facilitates resolution of project risks.
Interacts with business department stakeholders to understand business requirements, help propose solutions, and maintain positive relationships. 
Documents, reviews, and implements project change requests.
Tracks budget and monitors use of funding allocated to projects.
Oversee the creation and execution of test plans.
Documents project scope, deliverables, and implementation approach.  Manages all project artifacts/documentation.
Cooperates with vendors to implement new applications, software, and other features. Assists in negotiating statements of work and service contracts.
Mentor and advise project managers and coordinators
Performs related work as required.

Knowledge, Skills & Abilities

Knowledge of:
Project management methodologies predictive and agile methodologies
English grammar, spelling, and punctuation
Knowledge of system life cycles and systems development 
Principles and practices of business analysis 
Principles of business process management
Systems lifecycles 
Skilled in:
MS Project Professional
Use of Microsoft 365 Teams, OneDrive, and SharePoint
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships 
Fiscal knowledge and skills
Leadership and effective in leading a project team
Strong customer service skills
Analytical and logical approach to problem solving
Ability to:
Meet schedules and deadlines of the work
Understand and carry out oral and written directions
Accurately organize and maintain paper documents and electronic files
Maintain the confidentiality of information and professional boundaries
Communicate effectively, both orally and in writing
Identify risk and issues and identify mitigation strategies
Ability to effectively manage high stress scenarios

Preferred Qualification

Any industry recognized agile certification such as PMI Agile Certified Practitioner (PMI-ACP) is advantageous
Experience managing network infrastructure, firewall upgrades, major system upgrades and application development 

Minimum Qualifications

Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a related field 
Five (5) to seven (7) years of experience in IT project management
Project Management Professional (PMP)  
Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

As of October 1, 2021:

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.  

The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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