Human Resources Generalist #2110-200700-03

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

This position will serve as an Administrative Officer III under the direction of the Office of Professional Standards.  This position will ensure that all assigned publications are free of typographical, format and layout errors; manage multiple writing assignments to meet target publication dates. The Administrative Officer III will conduct research on a broad array of subject areas in the law enforcement profession. The position will coordinate and conduct independent reviews of policy and procedures, and other special studies of interest to the law enforcement profession.

• Writes and revises Department’s policy manuals, Standard Operating Procedures, specification manuals for delivery under the director of Executive Staff of the Charlotte-Mecklenburg Police Department.
• Writes systems documentation and procedure-specific manuals.
• Provides guidance, data and research for procedures and processes, law enforcement strategies to improve organizational performance and maintain the City's mission.
• Review a variety of operational studies; prepare and present related reports, documentation and correspondence; recommend modifications to a variety of departmental policies and procedures.
• Provides administrative and technical support for other policies. This includes, but is not limited to, incorporating editing changes to drafts for units of the department.
• Maintains all files and records pertaining to the policy recordkeeping and the North Carolina Retention Laws.
• Answers routine and non-technical questions regarding production and distribution activities, procedures, and schedules.
• Stays abreast of national law enforcement trends.
• Assists with special presentation and reports as assigned.
• Performs all other duties assigned.

• Ability to maintain a high degree of confidentiality with an understanding of general practices related to legal records management, data protection, and privacy/confidentiality.
• Requires high degree of computer literacy;
• Requires experience in data analysis, research methods and statistics, preferably in a law enforcement capacity.
• Requires the ability to effectively communicate orally and in writing ideas/concepts, findings/results, interpretations and evaluations.

ADA and Other Requirements

Positions in this class typically require: fingering, grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time
• Adequate vision, hearing, and speech required

Sensory Requirements:

• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, writing and typing
• Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain
• Comprehensive of written information in work related documents
• Ability to hear, understand, and distinguish speech

Working Conditions:
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions and frequent exposure to computer screens, files and phone. 

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

As of October 1, 2021:

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for all new City of Charlotte employees. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.