Administrative Officer I #2110-200300-03

The Charlotte-Mecklenburg Police Department is a highly respected law enforcement agency, both in our community and nationally. Our progressive department provides exciting opportunities for law enforcement professionals to develop partnerships with our citizens in order to prevent the next crime, and to enhance the quality of life within our community always treating people with fairness and respect. The department employs nearly 2,000 sworn officers and over 500 civilians serving a jurisdiction with close to 1 million people. Our employees are men and women from diverse backgrounds interested in meeting the needs of and serving an equally diverse community. The men and women of the CMPD are committed to providing the very best service possible and maintaining the high level of confidence this community has in us.

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

 The Administrative Officer I (Recruitment) position is a cross-functional Administrative Officer dealing with data entry, applicant tracking, conducting preliminary background checks, criminal checks, and recruitment, and hiring efforts including, but not limited to, posting, on-boarding, in-processing, and data processing and customer service for the Charlotte-Mecklenburg Police Department.

• Confirming receipt of applications, reviewing application packets for required documents and information flexibility to work occasional weekends, as needed for testing.
• Recruitment administration (Ensure positions are posted within JobAps, E-Recruit Module), processing vacancies for, civilians, sworn officers & general recruitment questions and other recruiting materials.
• Conducting pre-employment criminal checks, background checks, assigning drug screenings and reference checks and the preparation of offer letters.
• Provide responsible staff assistance to the CMPD HR Division; prepare and present staff reports, and other necessary correspondence related to an assigned area
• Assisting with records requests, employment verifications, interviewing, and other duties as necessary.
• Processing employee changes, maintaining employee HR data in PeopleSoft as well as the Police Personnel Information. System to include new hires, promotional data, driver’s license information and emergency contact information.
• Responsible for assisting in the administration of the recruiting process for non-sworn positions throughout the City.
• Assist departments throughout the selection process and monitor compliance with applicable procedures. Screen applications, proctor employment tests, conduct background checks, and coordinate appointments for other screenings and testing.
• Compile and prepare statistical data related to recruitment efforts. Attend job fairs to promote the Department's job opportunities.
• Interpret and explain City personnel policies and procedures to employees and the general public; respond to requests for information and assistance from employees, management staff, outside agencies and the general public.
• Performs other duties as assigned

• Conducting background investigations and reference checks
• Experience in recruitment administration and HR processing functions
• Preferred knowledge of PeopleSoft and recruitment
• Preferred knowledge of background investigations, to include DCI and NCIC checks, AOC checks, and driver’s license check
• Familiarity with CMPD systems such as KBCOPS, CJ Leads, and CAD is a plus
• Plan, direct and work as a team with colleagues as well as establish effective working relationships with other employees, staff and the public
• Carry out assignments using own initiative and general instructions
• Work independently and handle dynamic timelines
• Excellent verbal and written communication skills, interpersonal and customer service skills

ADA and Other Requirements

Positions in this class typically require: fingering, grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time
• Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
• Adequate vision, hearing, and speech required

Sensory Requirements:

• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data
• Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain
• Comprehensive of written information in work related documents
• Ability to hear, understand, and distinguish speech

Working Conditions:
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files, and phone.  

• High School Graduate or Equivalent and one-year related work experience

• Associate's Degree

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

As of October 1, 2021:

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for all new City of Charlotte employees. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law. 

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.