Overview
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Function
This position is responsible for planning work activities for multi-skilled work teams in order to provide cost-effective maintenance and inspection of our collection system.
Summary
The position will provide for the scheduling of manhole inspection and some CCTV resources in order to meet the demands of internal and external customers. This position will also schedule work as requested from the public and coordinate with the Customer Service, Dispatch, Engineering divisions, and internal/external customers. This position must coordinate and communicate with all Field Operations Zones and departments regarding acoustic planning/field assignments, SSO reduction efforts, sewer cleaning quality assurance/quality control, and CCTV data review/edits/coordination. ArcMap-GIS & IT PIPES knowledge is highly essential for CCTV and Acoustics data analysis/planning data presentation. Must be able to generate GIS maps that correlate with necessary assets to be inspected and evaluated for SSO reduction efforts, cleaning QA/QC, and other related needs. Must work collaboratively with team members to ensure job plans and work procedures are properly established and effectively evaluated.
Major Duties and Responsibilities
• Must plan and coordinate daily manhole inspection crew assignments including following up on progress.
• Provides essential manhole inspection data analysis, reviewing, reporting and follow-up for progress and completion
• Generates GIS maps capturing CCTV and Acoustics data for planning, cleaning, rehab, and repairs
• Ensure that all SSO timelines identified within departmental response processes are met accordingly.
• Prioritizes reactive maintenance.
• Maintains a 30-day forecast of resources and projects.
• Provides assistance and expertise in updating the Zone Operations Plan.
• Assists Zone teams with development and implementation of standard work order documentation procedures.
• Assists teams with using the work priority system to categorize current work order backlog.
• Assigns to CCTV crews, work orders as they come in from the various Charlotte Water divisions (Field Operations, Engineering, and New Services) to survey/inspect the sewer mains of Mecklenburg County.
• Plans, schedules, and coordinates major manhole inspection and CCTV jobs with the sewer planner/schedulers and sewer team leaders of the four Charlotte Water Field Operation Zones.
• Checks work orders completed by crew(s) and follows up by sending the findings in an email along with generating maps of acoustic testing results to the Charlotte Water division that requested the inspection(s).
• Assigns work to the acoustic/manhole inspection crews to conduct acoustical tests on sewer mains.
• Reviews and tracks the work completed by manhole inspection crews.
• When needed will ensure traffic control is provided on major thoroughfares by using the necessary vendor or internal assets to ensure crews are in a safe working environment.
• Performs other related job duties as assigned.
Knowledge, Skills & Abilities
• Proficiency in using computer software (ArcMap-GIS, WAM, IT Pipes, Word, Excel, Outlook).
• Analytical thinker
• Effective communicator and ability to remain focused.
Preferred Qualification
• Pipeline Assessment Certification Program (PACP) certified
• Grade III Collections Certification issued by NC WPCSOCC, or ability to obtain within one year
• GIS certification or GIS-P
Minimum Qualifications
• Requires High School diploma or GED
• Minimum of five (5) water/wastewater experience
OR
• Associate's Degree in a related field
• Minimum of three (3) water/wastewater experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
As of October 1, 2021:
The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.
The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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