HNS Neighborhood and Community Partnerships Manager #2108-267900-01

• Provide guidance and supervision to program management staff administering financial grants and/or technical resource programs to: 
• Ensure compliance with local requirements, processes, program guidelines, deadlines and established accounting procedures
• Demonstrate exceptional customer service, accountability, transparency, efficiency and consistency
• Define appropriate messaging and communication methods
• Manage budgets and accounts payable process
• Coordinate preparation of various detailed quarterly, annual and special reports
• Oversee activities, experience and administration of three (3) volunteer boards and commissions tasked with program oversight, grant consideration and program outreach
• Attend City Council meetings and committee meetings as needed to provide program updates, solicit feedback and respond to requests
• Conduct frequent need assessments and gap analysis to inform program enhancements, new programs and partnership development
• Conduct research for special studies and projects and prepare reports on recommendations and program enhancements
• Initiates and/or manages resource partnerships, collaborative efforts, special projects and initiatives as needed
• Represents the City, serves as liaison between the community, elected and appointed officials, influencers and municipal departments
• Serves on collaborative boards and committees to leverage opportunities, reduce or remove barriers and enhance City policies

• Previous experience supervising and guiding a team of direct reports.
• Empathy and commitment to diversity and inclusion
• Excellent written and verbal communication and facilitation skills emphasizing mutual understanding, accuracy, context sensitivity, conflict resolution and multi-win scenarios  
• Sound competency in data management, spreadsheets, and data analysis, ability to collect, organize, communicate and analyze data and prepare reports
• Ability to establish effective working relationships with coworkers, partners, foundations, community volunteers, residents and elected officials 
• High level of proficiency in Microsoft Word, Excel, PowerPoint and Outlook
• Experience preparing and delivering presentations and information in front of large groups and the ability to convey technical information to the public 
• Strong organizational, planning and time management skills 
• A self-starter, able to work well in a fast-paced team-based environment under limited supervision with effective interpersonal skills and a high energy
• Analytical ability, strong critical thinking and problem-solving skills 
• Able to work on multiple projects effectively and simultaneously
• Must have valid driver’s license and the ability to obtain City driving authorization 

• Undergraduate or graduate degree with coursework in public administration, urban planning, sociology or a related field
• Previous experience with local, state or federal grant administration, program or project management
• Previous experience with planning and zoning, public administration, permitting and regulatory environments preferred
• Graphic design and Geographic Information Systems (GIS) a plus
• Bilingual or multi-lingual

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

As of October 1, 2021:

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.  

The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.