Talent Acquisition Specialist - CATS #2108-200500-02

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

The Charlotte Area Transit System (CATS) Human Resource Division is seeking an Administrative Officer II, Talent Acquisition Specialist, to serve in a cross-functional position to support and take ownership of the CATS recruitment functions. The primary responsibility of the talent acquisition specialist is to ensure that the city of Charlotte and CATS attracts, hires, and retains the best employees while growing a solid pipeline. The area of focus for this position is to perform full-cycle recruiting within the CATS department while working collaboratively with the city's Talent Acquisition Management (TAM) team and CATS HR management on broad strategies and analysis to support and achieve departmental recruitment and performance goals. This position requires a strong customer service orientation with a proactive mindset, attention to detail, and optimal time management behaviors that allow strong performance in a fast-paced environment.

Work collaboratively to manage the full cycle recruitment process for the CATS Department.

Partner with Human Resources and Hiring Leaders to understand business priorities.

Provide strategic guidance and support to deliver on talent needs. Conduct consultative intake meetings, provide weekly status reports, assess risks/challenges, and drive solution-oriented results.

Manage job requisitions and post vacant roles as needed to support business needs.

Demonstrate proficiency in using applicant tracking systems.

Ensure that all job descriptions, requirements, and position objectives are up to date and accurate based on intake meetings and position needs.

Create interview guides and applicable pre-screen activities.

Source and recruit candidates using the city's (ATS) applicant tracking system for current and future positions.

Screen candidate's resumes and job applications to create a certified list for hiring manager submittal and review.

Facilitate interview process, including scheduling interviews, coordinating and/or hosting phone screens, and participating in interviews using proper screening techniques.

Access applicant's relevant knowledge, skills, soft skills, experience, and aptitudes to collaborate with hiring managers to assist in selection recommendations.

Collaborate with hiring managers and executives to understand the talent needs.

Oversee the administration of hiring assessments and testing procedures in accordance with legal standards.

Create a pipeline of entry-level talent through ongoing relationships and engagement with universities and school programs.

Assists in administration of background screening and pre-employment activities required to properly onboard new employees.

Serves as a backup facilitator for CATS new hire orientation.

Perform tasks related to new hires, transfers, and/or temporary assignments.

Serve on Citywide committees representing Charlotte Area Transit. 

Balance a large number of open positions, across multiple departments and disciplines, in a fast-paced environment.

Perform special assignments for the department; prepare periodic and special reports as requested.

Identify opportunities to improve recruiting processes and use of sourcing tools.

Maintain and organize candidate files.

Demonstrate knowledge of employee benefits and company policies to share with candidates.

Perform related duties and responsibilities as assigned.

Solid ability to conduct, recommend and guide managers on different types of interviews

Possess excellent communication and intrapersonal skills

Possess strong decision-making skills

Ability to apply critical thinking skills

Ability to communicate effectively and professionally both orally and in writing

Ability to facilitate meetings and workshops

Ability to identify, analyze and provide recommendations on recruiting processes and procedures

Ability to analyze complex information and to exercise independent judgment in arriving at conclusions

Knowledge of general hiring practices and procedures

Knowledge of human resources, training and recruiting best practices, policies, and procedures

Knowledge and experience working in human resources with a concentration in recruitment

Possess good organizational and time management skills

Possess excellent interpersonal skills

Possess effective customer service skills

· PHR, SPHR, or SHRM-CP

· Experience with City of Charlotte Recruitment processes and PeopleSoft or recruitment software is a plus.

· Combination of training and development and recruiting experience

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

As of October 1, 2021:

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.  

The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

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Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.