HNS Community Programs Support Specialist #2108-200300-03
Administrative Officer I
- Date Opened
- Wednesday, August 18, 2021 10:00 AM
- Close Date
- Friday, August 27, 2021 11:59 PM
- Section
- Housing & Neighborhood Services
- Salary
- $43,213 to $48,613, based on experience
- Employment Type
- Full Time
Overview
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives, Office of Equity, Mobility, and Immigrant Integration, which advances upward mobility, immigrant services, diversity, equity and inclusion, Code Enforcement, which works to improve the appearance of communities and maintain standards of living, Housing Services, which provides housing and other programs and services for families residing in the City of Charlotte, and CharMeck 311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County.
Function
Summary
Major Duties and Responsibilities
Grant, Contract & Invoice Processing
- Provide administrative support for ongoing and special purpose grant and programs administered through HNS’s Community Engagement division, including Neighborhood Matching Grants (NMG), Keep Charlotte Beautiful (KCB), Out-of-School Time (OST), Mayor’s Youth Employment Program and others.
- Prepare, process and monitor contracts for vendors and community organizations
- Facilitate contract signing & orientation meetings
- Monitor grant progress, reporting and appropriate closeout activities and communications with support of program staff
- Process invoices, provide basic accounting services and oversight to ensure that payment requests are accurately and properly processed through the MUNIS financial system and reimbursed in a timely manner
- Maintain grant related documentation allowing for accurate accountability and reporting
- Support Neighborhood and Community Partnerships Manager with collecting and entering complex data and analytics, compiling reports, scheduling, as well as preparing PowerPoint presentations and professional correspondence for internal and external audiences
- Assist team members with special event planning and coordination, catering requests, travel and conference registration, invoices, reimbursements and other administrative support as needed
- Coordinate Keep Charlotte Beautiful (KCB) clean-up supplies when the KCB Program Staff are unavailable
- Administer the Neighborhood Organization Contact List (NOCL), a voluntary directory of neighborhood leaders
- Provide administrative support for two) Neighborhood Matching Grants committees and the Beautification Bureau
- Schedule meetings, prepare committee agendas, assemble review packets and reports and coordinate catering
- Attend meetings, prepare meeting minutes, track attendance and maintain committee rosters and contact information
- Provide information in person and on telephone to city departments, officials and the public, including front desk support as needed
- Answer questions regarding community engagement programs and activities
- Attend evening and weekend meetings and events as needed
- Complete other duties as assigned to support complementary programs within the context of the City’s Mission and Vision to improve the Quality of Life in Charlotte’s neighborhoods
Knowledge, Skills & Abilities
- Computer experience, including proficiency utilizing the Microsoft Office suite
- Excellent customer service skills delivered with a positive attitude
- Strong paper and digital organization skills with significant attention to detail
- Ability to work independently
- Effective written, verbal and graphic communication skills
- Ability to establish and maintain effective working relationships
- Considerable knowledge of the principles and methods of office management and other modern office procedures, systems and equipment
Preferred Qualification
- Bachelor’s degree in urban planning, environmental studies, public administration, geography, accounting or social work
- Advanced skills in Microsoft Excel, graphic design and MUNIS experience
- Working knowledge of government and non-profit resources
- Previous work experience in a fast-paced office environment
Minimum Qualifications
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion