The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
The Parking Program Administrator is responsible for driving incremental commercial revenue through innovative sales channels, progressive marketing and yield management. This position develops and oversees strategies for the parking business unit as part of the overall Airport goals, objectives, and budget requirements for business and revenue activities. The Parking Program Administrator represents the parking business unit to the Business and Revenue Division of the Aviation department.
Familiarity with ground transportation and airport parking models.
Familiarity with airports and airline operations and business models is preferred.
Proficiency with Microsoft Office software (Word, Excel, Outlook, PowerPoint).
Leadership skills with a group or organization preferred by not required.
Effective communication and writing skills in communications within a large organization or work group (drafting newsletters, notices, policies, handbooks, etc.).
Ability to learn and apply technology/computer skills as necessary.
Ability to develop and implement creative new programs and activities.
Ability to efficiently multi-task while maintaining personable skills.
Ability to demonstrate initiative, creativity and innovative thinking in a rapidly changing work environment.
Ability to proactively develop solutions to matters that may arise while maintaining an analytical open-minded approach.
Ability to work independently and meet deadlines.
Excellent influencing skills, relationship building and communication skills
A track record in delivering and continually improving on the customer experience.
An ability to understand data patterns and relate them to performance/environmental factors
Ability to collect & report metrics, deliver results and meet deadlines
Proven team-based leadership skills and associated behaviors with an ability to motivate, lead and inspire both individuals and staff groups
Ability to identify the key areas of the car parks business for development
Ability to build business cases and implement complex projects
Ability to understand information technology systems and work through complex projects
Continual working with internal stakeholders to enhance our product offering
Strong sales and marketing experience with a proven record of growing a business.
Experience include data analytics in either parking and ground transportation, the airport/airline field or a related or applicable field including without limitation to government and finance. Familiarity with municipalities and/or airports is preferred.
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.