The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
The Administrative Officer I position provides administrative support as a payroll specialist for the Charlotte Mecklenburg Police Department’s Human Resource Division. This position will process a variety of payroll and HR transactions in a high volume and customer focused administrative role.
· Conducting weekly quality control of time entered by over 2,400 employees
· Conducting clear & concise communication with various levels of organization ensuring employees sworn & non-sworn are paid accurately / timely
· Responsible for learning and applying all City Guidelines & Policies related to Time, Labor and HR Transactions including but not limited to:
o performance merit increases
o resignations into PeopleSoft
· Maintaining Police Personnel Information System including:
o new hires
o position management
o promotional data
o driver’s license information
o emergency contact information
· Assisting with records requests, employment verifications, performance reviews, interviewing, orientation, on-boarding and training
· Preparing and maintaining variety of weekly and monthly reports
· Processing weekly performance reviews
· Reviewing and updating employee information in department’s performance management system
· Perform other responsibilities as assigned
· Ability to analyze administrative problems & make sound recommendations for resolution / prepare working procedures
· Ability to plan / direct / work as team with colleagues
· Ability to prepare & conduct employee training sessions
· Ability to establish effective working relationships with other employees / staff / public
· Ability to carry out assignments using own initiative and general instructions
· Ability to communicate effectively orally & in writing
· Ability to maintain accurate records
· Ability to work well under pressure with lots of data entry
· Strong attention to detail
· Excellent time management skills
ADA and Other Requirements
Positions in this class typically require: fingering, grasping, talking, hearing, seeing, and repetitive motions.
· Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time
· Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
· Adequate vision, hearing, and speech required
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files and phone.
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.