The goal of the City of Charlotte’s General Services Department is to guide agencies through innovative and efficient deployment of resources to meet their missions and fulfill the needs of the City in a rapidly evolving and complex environment. The Department will design and deliver expanded, shared services across departments and for the City of Charlotte to improve performance and save taxpayer money. General Services consists of capital project management, fleet services, procurement, environmental services, property management, and other support services.
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
The Municipal Arborist Specialist Inspector (MASI) inspects all service requests related to tree issues, documents inspection results, and determines scope of work needed for tree maintenance. The MASI is the primary community contact for all service request jobs.
This position functions as an inspector within the City Arborist Group (CAG), a section of the General Services' Landscape Management Division. This position requires interaction with various Charlotte departments, work groups and external customers.
Major Duties and Responsibilities
- Inspect urban forestry related service requests from citizens and City departments
- Create work orders for in-house and contractor tree crews
- Update tree inventory data pertaining to contractor and City work
- Conduct tree risk assessment related to preservation of City trees
- Review and select tree planting locations for City street tree planting program
- Enforce Charlotte Tree Ordinance and assess civil penalties and fines as needed
- Attend preconstruction meetings with various City and external groups to recommend and enforce appropriate measures are taken to protect and sustain right of way trees during construction projects
- As required, monitor construction activities as they relate to the preservation and protection of right of way trees during construction activity
- Provide program support for City of Charlotte's role in TreesCharlotte initiatives
- Use Cityworks work management software, Microsoft Office programs, Charlotte Explorer GIS tool, Mecklenburg County Polaris 3G
- Participate in on call emergency program as an on-call supervisor and assist with large scale storm response and emergency response efforts as needed
- Job duties require walking, bending, minor climbing, lifting, stooping, grasping, and squatting
- Perform other tasks as required
Knowledge, Skills & Abilities
- Requires International Society of Arboriculture Certified Arborist certification and Tree Risk Assessment Qualification or the ability to obtain both certifications within six months of hire
- Requires thorough knowledge of plants, trees, and shrubs indigenous to NC and southeastern US
- Requires experience in tree selection, soil analysis, tree care operations and maintenance, equipment required for tree maintenance, and tree risk assessment
- Requires knowledge of tools, equipment, materials, and methods relating to arboriculture, horticulture, and/or landscape related fields
- Requires knowledge in all phases of tree planting, tree identification, insect and disease management
- Requires knowledge of basic designs and principles for planting within roadways and urban environments
- Requires the ability to read and interpret construction and landscape plans
- Requires proficient computer skills (Microsoft Office software including Word, Excel, Outlook, and Power Point)
- Requires excellent communication and customer service skills, both verbal and written
- Requires the ability to communicate with the public effectively
- Requires the ability to work a diverse schedule which may vary with seasons/ weather conditions including occasional on-call, night, and weekend work
- Requires excellent detailed oriented and organizational skills with the ability to plan, prioritize, and manage work and meet deadlines for multiple programs and projects
- Requires the ability to complete assignments with minimal supervision
- Requires the ability to work in adverse weather conditions
- Requires a valid driver’s license, good driving record, and the ability to receive and maintain a City of Charlotte Driving Permit
- Bachelor’s degree in Arboriculture, Forestry, or related field
- Five years of arboricultural experience
- Local government experience
- Certification as International Society of Arboriculture Certified Arborist and Tree Risk Assessment Qualification or ability to obtain both certifications within six months of hire
- Experience with ArcGIS
High School graduate or equivalent with three (3) years of relevant work experience; or an Associate Degree with one (1) year of relevant work experience; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties
Requires the ability to obtain (within six months of hire) International Society of Arboriculture Certified Arborist and Tree Risk Assessment Qualification.
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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