Labor Crew Chief II #2107-102100-05

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Management

This position is responsible for supervision of daily crew work for the Sign Installation group in the Charlotte Department of Transportation Engineering & Operations Division. Work includes installation and maintenance of traffic signs and other related duties. Accountable for operating specialized equipment and a variety of different hand tools.
This position reports to the Field Operations Supervisor and oversees multiple sign installation crews. The Sign Installation Labor Crew Chief II is responsible to maintain performance and production of the crew. The Sign Installation Labor Crew Chief II is required to prioritize, schedule, coordinate, inspect, and maintain quality control for the installation and maintenance of crew work. Position is also responsible to ensure safe work zones/traffic controls on all projects to safeguard worker, pedestrian, bicyclist, and motorist safety.

Position is required to provide effective communication and to provide direct supervision to crew; work collaboratively with other teams; provide continuous improvement of business best practices/processes; evaluate new technology or equipment; and use independent judgement and initiative in daily work.

• Ability to read and write.
• Ability to follow oral and written instructions. 
• Ability to obtain and maintain a City Driving Permit. 
• Ability to perform heavy manual labor for extended periods, sometimes under unfavorable weather conditions. 
• Ability to use specialized equipment (i.e., bucket truck, hydraulic drills, chain jacks, strap jacks, lashing machines, air compressor, core drill, bucket buddy, voltmeter, voltage tester, soldering irons, heat guns) and hand tools used in traffic operations. 
• Administrative & Clerical – knowledge of administrative & clerical procedures and systems such as: word processing, managing records and data, adhering to confidentiality policies, and other office procedures. Knowledge of business management principles involved in planning, supporting leadership, office management, procedures, systems, software, equipment, and coordinating resources. 
• Building & Construction – Knowledge of the methods, materials, tools, and practices involved in the construction and repair of traffic control devices such as signs, signals, and pavement markings. The knowledge of the equipment and materials used in each Traffic Operations crew. 
• Communication – Ability to convey information effectively through speaking and writing; understanding information received from others. Knowledge of business English, spelling, punctuation and business mathematics. 
• Computer Technology Skills – computer and typing knowledge; including proficiency in Microsoft Office Suite, particularly Outlook, Excel, and Word. (or comparable programs, with the ability to learn Microsoft programs within the first year of hire). Has capacity to learn and is familiar with HR computer programs such as HRIS (PeopleSoft, Kronos,) ATS (JobAps), Employee Training (MySuccess) and Personnel Financial data via software such as: ERP (Munis, Tableau) or other related systems. 
• Customer and Personnel Service – Knowledge of the principles and processes for providing customer service, meeting quality standards, and evaluating customer satisfaction. • Decision Making Skills and Problem Sensitivity– Efficiently and effectively make choices, considering factors such as cost, benefits, and political implications of potential actions. The ability to assess when something is wrong, or likely to go wrong; recognizing there is a problem that needs a solution. 
• Technological & Computer Skills – computer and typing knowledge; including proficiency in Microsoft Office Suite, particularly Outlook, Excel, and Word. (Or comparable programs, with the ability to learn Microsoft programs within the first year of hire). Has capacity to learn and is familiar with computer programs such as PeopleSoft, Kronos, CityWorks, Munis, and SuccessFactors.
• Organization - ability to maintain accurate and organized records or files in a way that can be effectively accessed and remain confidential if necessary; organize and reconcile data; ability to follow through with self-audit of work to ensure accuracy. Ability to keep accurate records, to perform arithmetical calculations, and to maintain inventory control. • Time Management – The ability to manage time effectively in order to meet • Problem Solving - Ability to troubleshoot and solve problems related to the installation and maintenance of traffic signs with limited supervision from Field Operations Supervisor. • varying deadlines of multiple tasks. Ability to task-shift with demanding workload and multiple priorities. • Considerable knowledge of the City/Department of Transportation regulations, procedures or the ability to acquire within first year of hire. 
• Safety and Work Hazards - Knowledge of work hazards, safety precautions and OSHA regulations. Knowledge of OSHA regulations in ensuring proper storage of chemicals, solvents, paints, or other hazardous materials. Ability to follow established safety procedures including use of personal protective equipment. Knowledge of hazards and safety precautions involved with working with electricity.
•  Leadership and Supervision - Ability to direct, assign, supervise, and evaluate work of others. Ability to demonstrate integrity and accountability. Ability to analyze data for future needs and integrate short-term objectives with long-term strategies as directed by management. Ability to follow oral and written instructions. 
• Teamwork & Working Relationships - Ability to establish and maintain effective working relationships with superiors, vendors, co-workers, contractors, and other internal or external customers. Ability to work independently and in a team environment. Ability to work independently or in a team environment. 
• Technical Knowledge – Considerable knowledge and understanding of the City/Department of Transportation policies, regulations, procedures or the ability to acquire within first year of hire. Ability to read and interpret prints provided by traffic engineers. Knowledge of methods, materials, tools and standard practices for the installation, operation and maintenance of traffic sign and supporting systems. Knowledge of and ability to apply the Manual on Uniform Traffic Control Devices (MUTCD). Knowledge of hazards and safety precautions involved with working in and around heavy vehicle traffic.

• IMSA certification for Work Zone Safety and Sign & Marking Level I, or ability to obtain within one year of hire. 
• Experience with work hazards, safety precautions, and OSHA regulations preferred. 
• Computer experience including desktop computer or tablet. Examples of preferred computer experience include but are not limited to: Work & Asset Management System, Cityworks, data entry, spreadsheets, Word documents, Outlook calendar and email. 
• GPS data knowledge recommended. 
• Demonstrated leadership or supervisory experience.

• High School Graduate or Equivalent and five (5)  years relevant work experience

• $42,574.00 - $53,217.00; Commensurate with experience.

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

If you have technical issues submitting your application, click here.