The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
The Maintenance of Way (MOW) Manager will be directly responsible for planning the safe, effective, efficient maintenance, repair, and servicing of various systems, sub-systems of CATS light rail (i.e. track, traction power, overhead catenary system, signal, and train control and communications equipment). The Manager will oversee all MOW daily activities and processes to ensure compliance with all Federal, State and City rules, regulations, standards and industry best practices. The Manager will be responsible for hiring and training of maintenance personnel, the development and implementation of MOW maintenance procedures (i.e. corrective maintenance, preventive maintenance, emergency maintenance, heavy repair, equipment & component repair, accident repair and illustrated parts catalog of parts and materials needed to maintain system in a "state of good repair" etc.,) and the integration of safety practices in all MOW maintenance activities. The position will report to the General Manager of Rail Operations and is classified as security and safety sensitive.
Directs the Rail MOW workforce and all related functions
to ensure dependable and effective rail systems and equipment needed for safe
and reliable daily light rail operations. Rail MOW responsibilities include the
maintenance and repair of track and right-of-way, overhead catenary systems,
traction power substations, train control equipment and communications
equipment.
Works closely with Rail Transportation, Rail Maintenance, Rail Parts and Warranty, Rail Facilities and Amenities, CATS IT,
Development, Quality Assurance and the Systems Engineer to ensure safe,
on time service delivery to customers.
Responds
immediately to all rail system emergencies that involve or could create rail
service delays, vehicle accidents, property damage and/or personal injuries.
Develops and maintains effective Rail MOW preventive
maintenance standards, programs and records
in compliance with "industry best practices, APTA standards,
IEEE, AREEMA standards.
Assists in the development
of all MOW employee training
programs to establish
and maintain the skills levels required by the workforce.
Assists in the acceptance and testing of new rail systems,
subsystems and equipment, including the review and development of specifications, field visits, as well as integrated
testing, acceptance and safety certification
activities.
Prepares work plans, reports,
schedules, budgets and performance reviews.
Develops MOW budgetary requirements and assists
in the preparation and monitoring of operating and capital budgets.
Works with consultants, vendors, various, internal &
external departments and agencies, along with CATS Procurement, Finance,
Warranty and Parts
tracking materials, supplies, parts and equipment usage to
ensure adequate inventories are available to perform required
maintenance/repair and support functions.
Supports the efforts
of developing effective and cooperative work teams by modeling,
supporting and otherwise recognizing productive, employee development and
performance behaviors.
Monitors and evaluates staff performance and provides
feedback and coaching.
Assists in the investigation of incidents and replying to public complaints regarding light rail.
Represents Rail Operations in various
activities and functions as assigned.
Assist in the development of "project management" plans related to all contracted out work in regards to maintenance of way systems and subsystems
All other job-related duties as assigned.
Demonstrated knowledge
of rail systems maintenance requirements.
In
depth knowledge of rail transit
systems and equipment maintenance practices.
Demonstrated
skill in budget preparation and management.
Demonstrated strong interpersonal skills including the ability to relate and communicate
effectively with all levels
of the organization as well as with the general
public.
Demonstrated ability
to manage, plan, supervise, train,
evaluate, and motivate
staff.
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.