Introduction
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Overview
The Finance Department partners with customers to achieve their service goals through sound management of finances. Finance provides strategic financial planning, accounting and reporting services to the city, processes citywide accounts payable and accounts receivables, manages the investment of city funds and issuance of debt instruments, and provides risk control and prevention for the city.
Summary
The City of Charlotte Finance Department is seeking an Accounts Receivable – Accounting Technician in their Financial Services Division. The Financial Services Division provides accounts payable services, invoice processing, accounts receivable billing and collection activities for city departments.
The Accounts Receivable Technician reports to the Accounts Receivable Supervisor.
Major Duties and Responsibilities
• Perform a variety of tasks using the Accounts Receivable Systems (FMS and FICS) to create invoices and loans; Review documents pertaining to the billing of services rendered by the City of Charlotte
• Process insurance and property tax payments, reconcile escrow and manage liens associated with servicing mortgage loans in the mortgage financial system (FICS)
• Monitor and maintain customer accounts in the Accounts Receivable Systems by preparing various reports, conducting research and analysis of accounts, preparing a comprehensive escrow analysis, and assisting with reconciliations of the subsidiary receivable systems to the general ledger
• Track and resolve outstanding payment issues by reviewing weekly aging reports; generate statements & letters in a timely manner
Knowledge, Skills & Abilities
• Knowledge of cash application procedures to process various incoming payments
• Able to identify and execute necessary adjustments
• Able to communicate clearly in executing collection activities by making daily calls and interacting with customers to resolve outstanding issues
• Strong analytical and mathematical skills
• Basic knowledge of accounting principles
• Detail-oriented
• Excellent organizational skills
• Demonstrate excellent decision-making skills
• Deliver top quality customer service to both internal and external customers
• Able to build strong working relationships with other city departments
• Able to understand and follow policies and procedures
• Ten-key and computer keyboard skills
• Able to work in teams and independently
• Able to set goals and manage priorities
• Self-starter
Preferred Qualification
• Associates degree in Accounting or Finance-related field of study with three (3) or more years of relevant work experience
• Loan processing and servicing experience
• Prior experience in FICS loan servicing software
• Advanced knowledge of Microsoft Office (Word & Excel) skills including recording and fixing macros, pivot tables, V-Lookups, entering different types of functions in Excel, and using mail merge and other functions in Word
• Ability to utilize various types of virtual meeting platforms
• Prior experience working in a remote setting and flexibility to work in and out of an office setting as necessary to meet business needs
Minimum Qualifications
High School diploma/GED with five (5) or more years of relevant work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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