Management Analyst #2012-202700-01

The Charlotte-Mecklenburg Police Department is a highly respected law enforcement agency, both in our community and nationally. Our progressive department provides exciting opportunities for law enforcement professionals to develop partnerships with our citizens in order to prevent the next crime, and to enhance the quality of life within our community always treating people with fairness and respect. The department employs nearly 2,000 sworn officers and over 500 civilians serving a jurisdiction with close to 1 million people. Our employees are men and women from diverse backgrounds interested in meeting the needs of and serving an equally diverse community. The men and women of the CMPD are committed to providing the very best service possible and maintaining the high level of confidence this community has in us.

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Public Safety

Real Time Crime Center Management Analyst will develop/possess a strong understanding of available resources (primarily technological in nature) that can be utilized to impact crime, the ability to research what is needed within those resources, and the ability to communicate that information to units/divisions within the department who can best use the information in proactive enforcement and/or criminal investigative efforts.

This specialized position works in the areas of crime and intelligence analysis. This position’s primary responsibilities are directly related to the utilization of a variety of databases/information sources within the Charlotte-Mecklenburg Police Department for the purpose of providing decision support mechanisms for police personnel.

 

·         Work in concert with RTCC sworn detectives, supporting CMPD patrol and investigative functions by immediately leveraging available technological resources to address crime.

·         Identify suspects, clear cases more expeditiously and ultimately prosecute cases.  

·         Use multiple systems for real time tracking of possible crimes in progress and tracking suspects.  Communicating with officers/dispatchers while tracking the movement of suspects.

·         Use the technological resources that include approximately one thousand video cameras and over one hundred license plate readers to notify patrol officers of real time situations as they are enroute to calls for service.  

·         Complete reports in criminal reporting databases for documentation of real time and follow-up investigations.

·         Use electronic monitoring systems to identify and locate suspects involved in crimes. 

·         Use tracking technology to assist with identification and location of merchandise or money that is stolen.

·         Serve as technical support pertaining to body worn cameras.

·         Use various social media tools to identify suspects and report findings to officers/detectives.

·         Research, analyze, evaluate and correlate criminal intelligence information to determine source reliability, accuracy, and integrity; to develop investigative leads and links; distinguish patterns and trends.

·         Organize/maintain sensitive, non-sensitive, and open source case data/files into a logical, concise, and understandable order for retrieval.

·         Must have a valid driver’s license and will be subject to call back after hours. This position could be subpoenaed to testify in court.

·         Serve as a liaison with internal and external groups and individuals to provide analytical assistance, collect/disseminate intelligence data and share resource sources. Enter data/reports/records of criminal intelligence information into databases for use and reference by analysts and investigators in support of investigations.

·         Perform other duties as assigned.

·         Knowledge of principles and concepts of law enforcement as well as statutes of North Carolina crimes to be able to accurately convey real-time activity to officers in the field.

·         Superior organizational, time management, writing, and communication skills are essential.

·         Ability to become proficient with all technology tools that are used in the Real Time Crime Center, including but not limited to: Video Management systems, License Plate Readers, Electronic Monitoring systems, Computer Aided Dispatch systems, Police Reporting Databases, Security System Tracking systems.

·         Ability to work in a fast-paced environment, requiring multi-tasking, while maintaining the ability to meet deadlines.

·         Advanced knowledge of Microsoft Office applications (Excel, PowerPoint, and Word).

·         Ability to establish and maintain effective, harmonious working relationships with co-workers and supervisors.

·         Experience utilizing law enforcement databases and technology such as Video Management systems, License Plate Readers, Electronic Monitoring systems, Computer Aided Dispatch systems, Police Reporting Databases, Security System Tracking systems.

·         Knowledge of collection and research techniques of various social media.

·         Strong problem-solving skills with an interest and ability to conduct analysis.

·         Academic and/or working experience with GIS; experience with ESRI products.

·         Knowledge of internet-based research, crime management systems, and open source/social media platforms and databases.

·         Experience performing complex real time criminal intelligence research and analysis work.  

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.