Management Analyst
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
· Evaluate and analyze intelligence reports covering a broad range of issues, focusing on current issues and actions, political and cultural climates, and social networks. Process intelligence information using a variety of analytical tools; integrate data to produce intel studies, special reports, correspondence, briefings, informational papers, threat assessments, threat warnings, link analyses and forecasts.
· Research, analyze, evaluate and correlate criminal intelligence information to determine source reliability, accuracy, and integrity; to develop investigative leads and links; distinguish patterns and trends. Organize/maintain sensitive, non-sensitive, and open source case data/files into a logical, concise, and understandable order for retrieval.
· Collect, compile and track criminal intelligence information and statistics to generate intel data for support in investigations.
· Create, prepare, review, and present detailed reports, intelligence documents, presentations, and briefings on criminal intelligence analysis to disseminate to agency personnel, and other law enforcement agencies.
· Serve as a liaison with internal and external groups and individuals to provide analytical assistance, collect/disseminate intelligence data and share resource sources. Enter data/reports/records of criminal intelligence information into databases for use and reference by analysts and investigators in support of investigations.
· Perform other duties as assigned.
· Ability to write clear and comprehensive information reports, threat and risk assessments, and other analytical products to support strategic and operational planning activities.
· Knowledge of principles, concepts, and methodologies of analysis to research, review, interpret, evaluate, and integrate all-source data.
· Knowledge in accomplishing liaison and coordination with counterpart analysts in the intelligence community which result in coordinated research and analyses.
· Superior organizational, time management, writing, and communication skills are essential.
· Ability to work in a fast-paced environment and meet deadlines.
· Advanced knowledge of Microsoft Office applications (Excel, PowerPoint, and Word).
· Knowledge of internet-based research, including Boolean logic, search engines, and open source/social media platforms and databases.
· Experience utilizing Commercial Off-the-Shelf (COTS) and Open Source Intelligence (OSINT) tools; ability to troubleshoot OSINT tools.
· Knowledge of collection and research techniques of deep/dark web information preferred.
· Strong problem-solving skills with an interest and ability to conduct analysis and report on findings.
· Ability to maintain a high degree of confidentiality with an understanding of general practices related to legal records management, data protection, and privacy/confidentiality.
· Ability to establish and maintain effective, harmonious working relationships with co-workers and supervisors.
· Ability to obtain minimal Secret level security clearance.
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.