Judicial Case Manager I

This is the entry level of caseload management work learning the legal processes and procedures and case management functions while performing the full range of case management activities.

Principal contacts are with the public, attorneys, judges, pro se litigants, criminal justice agencies and other courts to obtain information needed to prepare cases, provide information on cases, resolve discrepancies in case data and respond to procedural questions. 

This is a career ladder series. An employee will become eligible for promotion to Judicial Case Manager II  after one year within the current classification, and after meeting the minimum qualifications and promotional standards. 

•  Assesses case filings to determine placement in case track/program or recommends referral to alternative case tracks.
• Interprets and applies court rules, laws and procedural requirements for case events and caseflow management.
• Monitors and coordinates case activity through multiple legal events and processes. Tracks case events/status, anticipates case flow problems/causes for delay and initiates appropriate action to expedite cases effectively and efficiently including contacting participants to resolve issues that inhibit case flow.
• Develops case management procedures for use by judge or team.
• Advises judicial officers regarding various case events that ultimately lead to final case disposition.
• Coordinates case activity and events with judicial officers, attorneys, law enforcement agencies and litigants.
• Resolves technical case processing issues requiring research of case data and coordinating activities with other agencies and courts.
•  Researches case files, records and other sources of information to insure accuracy of case data, prepare and issue court documents and resolve discrepancies and issues related to caseflow.
•  Establishes and maintains contacts with the legal community, other agencies and courts/units, both externally and internally, to ensure case flow is expedited.
•  Enters case data into automated case management systems; prepares and maintains case files and records.
• Manages courtroom during oral arguments.

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Six months experience in managing cases as they move through the legal process.
2. Six months experience in applying laws, rules, regulations, standards, policies and procedures.
3. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
4. Knowledge of narrative report writing.
5. Ability to communicate courteously and effectively, both orally and in writing.

• A satisfactory criminal background check is required as a condition of hire.
• Direct deposit of paychecks is required as a condition of hire.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.