Motor Vehicle Associate I (#MBCD01)
Description of Occupational Work
This class series uses four levels of work in the Public Safety occupational group, Motor Vehicle Services occupational series. This class series describes work in support of the Division of Motor Vehicles in driver and vehicle services. Motor Vehicle functional areas include frontline driver services, driver improvement, medical, driver services help desk, frontline vehicle services, uninsured motorist, motor carrier, dealer services, inspections, and data management. Associate responsibilities and duties cover all tasks necessary to minimize identity and vehicle fraud and ensure Delaware drivers and vehicles operate safely on the roadways. All tasks are completed in accordance with driver, identity, and motor vehicle federal, state, and division laws, rules, regulations, policies, processes, and procedures.
Note: This career ladder series incorporates levels I, II, and III. Based on the level of work applicable to the employing agency and functional area, positions can be allocated up to level III. Level I provides entry for hiring new employees into the class series but does not preclude hiring new employees at higher levels. Employees may be promoted through the career ladder in accordance with job requirements and promotional standards. Promotional standards, a selection document under separate cover, sets forth the criteria that defines and describes the requirements that must be met at each level. Advancement of employees through the career ladder is dependent on the employee’s performance and the agency's/department's operational needs and distribution of work.
The Motor Vehicle Associate Supervisor level, although not part of the career ladder, provides competitive opportunity for movement of employees.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Levels of Work
Motor Vehicle Associate I
This level of work receives on-the-job training and performs the full range of essential functions in at least one motor vehicle functional area of driver or vehicle services. Positions report to a Motor Vehicle Associate Supervisor.
Motor Vehicle Associate II
This is the advanced level of work, independently performing the full range of essential functions in at least two motor vehicle functional areas of driver or vehicle services with minimal supervision.
Motor Vehicle Associate III
This is the expert level of work, independently applying subject matter expertise in three motor vehicle functional areas of driver or vehicle services. At this level, employees are interchangeable between their assigned sections based on operational need.
Motor Vehicle Associate Supervisor
This is the supervisory level responsible for the completion and oversight of work performed in vehicle and/or driver services. At this level, positions report to an administrative supervisor.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
In addition to the above Knowledge, Skills, and Abilities, the Motor Vehicle Associate II requires
In addition to the above Knowledge, Skills, and Abilities, the Motor Vehicle Associate III requires
In addition to the above Knowledge, Skills, and Abilities, the Motor Vehicle Associate Supervisor requires
JOB REQUIREMENTS for Motor Vehicle Associate I