An incumbent in this class is responsible for providing general clerical assistance to office staff as directed.
Nature and Scope
Work is performed with close supervision from a clerical superior. Assignments are limited in nature, and tasks are highly structured and performed in accordance with detailed instructions, established routines, and pre-determined methods, techniques and procedures. A class incumbent may perform the following and similar tasks as instructed.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Operates copy machines and collates materials.
Opens, sorts and delivers mail.
Locates, retrieves and files general alphabetical/numerical materials from easily identifiable sources.
Delivers oral and written messages.
Collects and delivers paperwork, records, supplies and other items from one office to another.
Places supplies and other materials in storage or display areas.
Sorts or assembles forms and other materials according to a pre-determined
Labels and stuffs envelopes.
Proofreads materials for accuracy by comparing information on one form to information on another form.
Records general information from one record to another.
Learns to use telephone console and take accurate messages.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Knowledge of the alphabet and number system.
Ability to read, write and spell.
Ability to effectively communicate in oral form.
Ability to sort and deliver mail.
Ability to follow written and oral instructions.
Ability to learn to operate office machines and equipment.
Ability to learn office practices.
Ability to learn and apply basic filing techniques.