Emergency Services Manager

Recruitment #19-M52-001


Are you a dedicated and collaborative emergency management professional with proven expertise in the many facets of emergency management, emergency operation center functions and overall coordination of an emergency management program?  The City of Ventura is seeking a dynamic and collaborative leader to manage the City's emergency management program of preparedness, response, recovery and mitigation as the Emergency Services Manager.  To be considered for this rewarding career opportunity in the City Manager's office, apply online at www.cityofventura.ca.gov/jobs as soon as possible as this recruitment may close at any time.

To learn more about the City of Ventura, visit https://www.cityofventura.ca.gov/.


Under general direction, plans, manages and coordinates the operations of the City’s emergency management programs; oversees and coordinates interdepartmental, multidiscipline and multijurisdictional all-hazard planning activities and related duties; provides technical advice to City departments; conducts emergency management training, drills, workshops and exercises; serves as liaison through coordination and integration of the City emergency management program within the City and with other jurisdictions and levels of government, including other cities, the County, special districts, and state and federal entities; represents the City in local and regional meetings; performs and coordinates public outreach and educational efforts to increase citizens’ preparation for disasters. This position requires the ability to work nights, weekends, holidays and extended hours during emergencies as needed.

This position is designated as “at will”, serving at the pleasure of the City Manager/Deputy City Manager, and is subject to discharge without cause and the right of appeal.


  • Develop and maintain appropriate citywide emergency management documents such as the Emergency Operations Plan (EOP), Hazard Mitigation Plan, Continuity of Operations Plan, and other specific documents related to the City's overall emergency management program.
  • Provide guidance and support to City departments developing their own departmental emergency response plans to ensure departmental plans complement and support the City's EOP.
  • Coordinate and provide training opportunities to ensure the City meets and/or exceeds minimum emergency management state and federal training requirements.
  • Serve as the central hub for all emergency management planning, training and exercise activities for the City.
  • Develop and oversee a progressive emergency management training and exercise program to enhance city staff's understanding of emergency management and their role in the City's overall emergency management program, to practice their skills and knowledge and to identify any planning gaps that may exist.


  • Is a professional and passionate leader with proven experience overseeing an emergency management program that integrates the activities of many departments and organizations into a common vision and direction.
  • Is an energetic and organized multi-tasker, able to balance community needs with Department and program goals.
  • Possesses an awareness of current and/or pending legislation that may impact the City's emergency management program.
  • Is an excellent communicator who is comfortable speaking in front of city council and other local, county, state and federal agencies, community groups, businesses and volunteer groups.
  • Works effectively in a collaborative environment, where risk-taking and new ideas are encouraged.
  • Is a natural public speaker with excellent communication skills.
  • Seeks to encourage and maximize community participation in emergency management programs.
  • Works cooperatively and collaboratively with a wide variety of people, groups and personalities.
  • Is able to work nights, weekends, holidays and extended hours during emergencies.

    Duties may include, but are not limited to, the following:

    Manages, oversees and coordinates emergency management activities including developing, implementing and maintaining the City’s emergency management and disaster recovery programs; advises City leadership during critical events, crises and disasters.

    Develops, maintains and updates the City's emergency operation plan, hazard mitigation plan, continuity of operations plan and other plans consistent with state and federal laws and regulations.

    Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for providing emergency management services; implements emergency management policies and procedures.

    Monitors program performance; recommends and implements modifications to systems and procedures.

    Develops and conducts emergency management training sessions with other City departments and outside agencies. Develops, coordinates and provides emergency preparedness training and education information for residents, community groups and members of the local business community.  Develops, coordinates and conducts emergency management response and recovery training for all City staff. Coordinates the planning of the City’s emergency management drills and exercises.

    Develops relationships and coordinates emergency management planning with outside organizations including but not limited to local, state and federal organizations, the state Office of Emergency Services, the Department of Homeland Security, the Federal Emergency Management Agency, Ventura County Sheriff’s Office of Emergency Services, American Red Cross, school districts, businesses, volunteer organizations such as Community Emergency Response Teams, Auxiliary Communications Services, and Volunteers Active in Disasters, and utility companies; maintains close working relationships to ensure rapid and coherent response in emergency situations.

    Oversees and directs a variety of emergency related community education programs including disaster preparedness programs.

    May select and oversee the work of assigned staff, determining individual assignments and reviewing work product. May plan, schedule, and prioritize staff assignments and progress, evaluating and monitoring performance and providing training as necessary. May recommend merit increases, progressive discipline and other personnel actions. Develops and implements procedures and policies for work unit. Analyzes current staffing needs and projects future requirements.

    Manages, researches, locates and applies for a variety of private and public grants including, but not limited to, Federal Emergency Management Administration (FEMA) and other Homeland Security government agencies.

    Prepares and presents staff reports to City management, City staff, City Council and various committees; makes public presentations as necessary.

    Develops emergency management policy recommendations and capital acquisitions for City Council consideration.

    Responds to and coordinates significant emergency situations; provides emergency planning consulting services to various City departments, local businesses, community groups and other agencies.

    Develops and oversees the City’s emergency operations center; evaluates regular and emergency communication systems; makes recommendations as appropriate.

    Promotes and coordinates specific activities within the emergency management program; prepares program marketing materials including news releases, flyers, schedules of events, pamphlets and brochures.

    Organizes, schedules and implements emergency preparedness activities and other related programs including the City’s Community Emergency Response Team program (CERT).

    Maintains records and develops reports concerning new or ongoing programs and program effectiveness; maintains records for disaster recovery programs; maintains and files emergency management reports; prepares statistical reports as required.

    Monitors program compliance with laws, rules and regulations related to provision of emergency management programs and related services.

    Participates in the preparation and administration of assigned budget; submits budget recommendations; monitors expenditures.

    Develops survey instruments; conducts surveys of program participants to determine participant needs; interprets and records survey results; implements program changes in response to results.

    Maintains awareness of new developments in the field of emergency management and disaster recovery; incorporates new developments as appropriate into programs.

    Performs related duties as required.


    Knowledge of: Operations, services and activities of an emergency management and disaster recovery program; city-wide services and processes; principles and practices of supervision and training; public safety response and coordination; disaster management and recovery; principles and practices of emergency management program development and implementation; concepts of emergency activities at various levels of government; Intergovernmental relations and political processes; methods and techniques of disseminating information and soliciting public support; recent developments, current literature and information related to emergency management and disaster recovery; basic procedures, methods and techniques of budget preparation and control; modern office equipment including computers and applicable software applications; pertinent federal, state and local laws, codes and regulations.


    Ability to: Design and implement comprehensive and effective emergency management programs and to coordinate emergency management exercises, drills and workshops; learn, comprehend, interpret and apply City policies, procedures, rules, instructions, laws and regulations; research and analyze situations and adopt a rapid, effective, and reasonable course of action; execute difficult instructions and directions; cope with situations calmly and tactfully; develop, manage, and coordinate emergency management, community education and disaster recovery programs; recommend and implement goals and objectives for providing emergency management programs and training; elicit community and organizational support for emergency management programs; conduct emergency management training within City departments and outside agencies; respond to field emergencies and assist with coordination of City resources in significant emergency operations; seek cost recovery from private and public entities per local, state and federal regulations; conduct post incident analysis and make recommendations for improvement through after-action reports; write and revise emergency plans; analyze state and federal legislation and recommend appropriate changes to City policy; make persuasive presentations in political, professional and public environments; prepare and administer program budgets; apply for and administer grants; allocate limited resources in a cost effective manner; work independently in the absence of supervision; respond to requests and inquiries from the general public; understand and follow oral and written instructions; communicate clearly and concisely both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.


    License: Possession of a valid California Class C driver's license and acceptable driving record are required.

    Successful completion of the following Incident Command System (ICS) courses are preferred at time of application and required within six months of employment:

    • ICS-100:    Introduction to the Incident Command System
    • ICS-200:    Incident Command System for Single Resources and Initial Action Incidents 
    • ICS-300:  Intermediate ICS for Expanding Incidents
    • ICS-400:  Advanced ICS for Command and General Staff
    • IS-700:  National Incident Management System, An Introduction
    • IS-800:  National Response Framework, An Introduction
    • G-191:    Incident Command System/Emergency Operations Center Interface
    • G-775:    Emergency Operations Center (EOC) Management and Operations


    Environment: Office and field environment; travel from site to site; may be required to work irregular work hours and may be subject to emergency call-back. Physical Abilities: Sufficient physical ability to work in an office setting and operate office equipment including personal computer; perform light to moderate lifting and carrying; stand, walk or sit for prolonged periods of time; mobility to operate in an Emergency Operations Center; operate motorized vehicles; hearing and speaking sufficient to exchange information in person, at formal presentations, or on the telephone; uses hands to handle, feel, or operate personal computer; mental capability to perform detailed work on multiple concurrent tasks and under intensive deadlines. Hazards: may require prolonged work in adverse weather conditions due to natural disasters; exposure to emergency sites, computer screens.


    A combination of education, experience and training equivalent to a Bachelor’s degree in Emergency Management, Public Administration or a related field and three years of increasingly responsible experience in emergency preparedness, emergency operation center functions, coordinating emergency services and/or related programs. Supervisory and/or project management experience is required.  


    Employment Information:  Right to Work:  Before employment, candidates must submit documentation verifying their legal right to work in the United States.  Background Check:  A pre-employment verification of background, references, and medical examination will be conducted.  A drug screening may be required for some positions.  Applicants for positions using a City vehicle may be required to submit a DMV report.  Probationary Period:  This is an 'At Will' position, subject to discharge without notice or right to appeal.

    Deferred Compensation: The City contributes $442 per year to at 457 Plan, and will match $1650 per year contributed by the employee, for a total benefit of $2092 per year.

    Medical & Dental Insurance: Up to $665 monthly towards a selection of plans.  Medical insurance is effective the first of the month after date of hire.  Dental insurance is effective the first of the second month after date of hire. 

    Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums.  Cash-out option is not available.

    Vision Insurance:  City paid coverage provided for employees and their dependents.  Vision insurance is effective the first of the month after date of hire.

    Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent.

    Disability Insurance: City paid short and long-term disability coverage.

    Retirement:  Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment.  Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC.  Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency.  Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC.  Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members.  Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10.  Additional details regarding the City’s retirement plan will be provided to candidates during the job offer process.

    Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945.

    Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit.

    Vacation: 3 weeks per year, increasing to 4 weeks after 5 years of service, for managers. Four weeks per year for Department Heads.

    Holidays: 12 paid holidays per year.

    Administrative Leave: 10 days per year.

    Sick Leave:  96-hour-bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment.

    Annual physical examination:  City-paid annual physical examination.

    Auto allowance: $250 per month for Managers.

    Tuition Reimbursement: $2,500 per fiscal year for tuition and books for course taken at accredited institution.

    Flexible Workweek:  A 9/80 workweek is available for some positions.

    Wellness Program:  A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle

    Selection Plan

    Submit a City application, cover letter and supplemental questionnaire by the filing deadline. The preferred method of application is online and you are highly encouraged to apply at www.cityofventura.ca.gov/jobs. If you are unable to apply electronically, you may request paper application materials by calling (805) 654-7853 during regular business hours. Paper applications can be FAXed to (805) 648-4467, or mailed, or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93002. If you FAX, it is highly recommended that you also send the original documents. The Eligibility List established may be used to fill other regular and temporary vacancies at the discretion of the City.

    Once your application has been submitted, all future correspondence from the City will be via e-mail. Please keep your contact information up-to-date and ensure that your email spam filter allows you to receive messages from recruitment@cityofventura.ca.gov. You may also view notices send to you by the City in the "My Applications" tab at www.cityofventura.ca.gov/jobs.

    Selection Interview Panel

    A select number of candidates will be invited to participate in a department selection interview being held in August 2019, date to be determined. 


    The City of Ventura is an Equal Opportunity Employer. We promote equal employment opportunity to all qualified applicants without regard to age, race, color, religious creed, sex, sexual orientation, national origin, ancestry, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, and military and veteran status.

    In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov.