Business Tax Assistant

Recruitment #19-B32-001


Do you thrive in a fast-paced work environment?  Are you interested in assisting our business community?  If you have exemplary customer service skills coupled with a clerical accounting background, consider this rewarding Business Tax Assistant opportunity on our collaborative Business License team in the Finance and Technology Department and apply online at by the 7/15/2019 filing deadline!

To learn more about the Finance and Technology Department, visit


Under general supervision, performs a variety of responsible and specialized clerical and accounting functions in support of the Business License work unit, and in accordance with pertinent City ordinances. Issues new and renewed business licenses, collects business taxes, issues special permits according to ordinance and related procedures; and provides information and assistance to staff and the public. Maintains a variety of manual and computerized record keeping and tracking systems.


  • Possesses exemplary customer service skills.
  • Has excellent interpersonal and communications skills.
  • Responds diplomatically and tactfully to the public while implementing City ordinances and following policy.
  • Is detail-oriented and works with accuracy and careful attention.
  • Thrives in a fast-paced environment, handling multiple tasks simultaneously, while making logical decisions and meeting deadlines.
  • Demonstrates sound cash management experience in a government or banking environment.
  • Works well independently, with minimum supervision.
  • Has excellent data input skills and experience with Excel spreadsheets.
  • Has prior experience in a Business License Office.


Duties may include, but are not limited to, the following:

Bills, collects, and processes taxes and fees associated with the issuance and renewal of business licenses and Transient Occupancy Tax (TOT), in accordance with City ordinance.  Applies appropriate formulas to determine fees, according to designated categories.

Ensures that all business license applications are accurate and complete.  Asks appropriate questions to elicit correct responses and gather necessary data and information.

Issues new and renewal business licenses, bingo permits, massage licenses, and other special permits such as alcohol permits and stormwater permits.

Inputs a variety of data regarding business licenses issued, payments received, and other pertinent information into database and edits input with notices to ensure accuracy. Codes accounts and statements appropriately.  Prepares related reports periodically and upon request.

Verifies accuracy of information and calculations for applications, billings, payments, and gross receipts.   Follows up with applicants and licensees to obtain additional information and/or taxes or fees as necessary. 

Balances license tax to daily cash receipts.   Sends receipts to Treasury Cashiers for processing.

Acts as a resource and provides information to applicants, other City departments, and the general public regarding proper procedures to obtain a business license, as well as additional permits, licenses, or other special documentation and assessments required by the City and other agencies.

Researches unlicensed businesses to ensure that exemptions are legitimate and in compliance with City ordinances and regulations. Makes appropriate inquiries and performs necessary follow up in cases of non-compliance.

Contact delinquent accounts or unlicensed businesses to communicate requirements and processes associated with non-compliance, to collect appropriate and overdue taxes and penalty fees.

Establishes and maintains manual and computerized record keeping, filing, and tracking systems to provide necessary documentation and database for report preparation.

Performs a variety of accounting functions, including maintaining spreadsheets, performing calculations and verifications utilizing established formulas and criteria.   Balances incoming statements, receipts and deposit monies.

Performs a variety of clerical and operational support functions for the Business Tax Section, including acting as receptionist, preparing correspondence from rough draft and direction, receiving and distributing mail, and various special projects as assigned.

Performs related duties as assigned.


License: Depending on assignment, possession of a valid California Class C driver's license may be required.


A combination of education, training and experience equivalent to the completion of high school and three years of increasingly responsible clerical accounting experience, including some familiarity with computerized accounting systems are required. Some experience working in a Business License Office is desirable. Additional specialized training or college level course work in accounting, finance, business administration, or a related filed is highly desirable.


Employment Information:  Right to Work:  Before employment candidates must submit documentation verifying legal right to work in the United States.  Background Check:  A pre-employment verification of background, references, and medical examination will be conducted.  A drug screening may be required for some positions.  Applicants for positions using City vehicles may be required to submit a DMV report.  Probationary Period:  Twelve months.

Deferred Compensation:  $442 per year will be matched in a 457 Plan.

Medical & Dental Insurance: Up to $691 monthly towards a selection of plans.  Medical insurance is effective the first of the month after date of hire.  Dental insurance is effective the first of the second month after date of hire.

Optional Benefits: $469 monthly, applied toward medical insurance premiums.  Cash-out option is not available.   

Vision Insurance: City paid coverage for employees and dependents.  Vision insurance is effective the first of the month after date of hire.

Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent.

Disability Insurance: City paid short and long-term disability coverage.

Retirement:  Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment.  Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC.  Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency.  Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC.  Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members.  Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10.  Additional details regarding the City’s retirement plan will be provided to candidates during the job offer process.

Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or

Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit.

Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation.

Personal Leave:  27 hours per calendar year.

Holidays: 12 paid holidays per year.

Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours.

Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation.

Direct Deposit: Paychecks are automatically deposited to employee accounts. 

Flexible Workweek: A 9/80 workweek is available for some positions.

Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle.

Selection Plan

Submit a City application and supplemental questionnaire by the filing deadline. The preferred method of application is online and you are highly encouraged to apply at If you are unable to apply electronically, you may request paper application materials by calling (805) 654-7853 during regular business hours. Paper applications can be FAXed to (805) 648-4467, or mailed, or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93002. If you FAX, it is highly recommended that you also send the original documents. The Eligibility List established may be used to fill other regular and temporary vacancies at the discretion of the City.

Once your application has been submitted, all future correspondence from the City will be via e-mail. Please keep your contact information up-to-date and ensure that your email spam filter allows you to receive messages from You may also view notices send to you by the City in the "My Applications" tab at

Department Selection Interview
A select number of candidates will be invited to a department selection interview being held in August 2019, date to be determined.


The City of Ventura is an Equal Opportunity Employer. We promote equal employment opportunity to all qualified applicants without regard to age, race, color, religious creed, sex, sexual orientation, national origin, ancestry, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, and military and veteran status.

In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura,  CA 93001, (805) 654-7853, e-mail: