Unit: SEIU - Professional Unit (Q)
$37.46-$50.20 Hourly / $6,493.36-$8,701.18 Monthly / $77,920.34-$104,414.13 Yearly
Unit: SEIU - Professional Unit (Q)
$33.94-$45.48 Hourly / $5,882.67-$7,882.87 Monthly / $70,592.08-$94,594.45 Yearly
Systems Analyst I: is the entry-level class in the Systems Analyst series performing the more routine tasks and duties of positions within this series. Employees are not expected to perform with the same independence of direction and judgment on matters allocated to the Systems Analyst II class. The Systems Analyst I classification performs duties within a limited scope and of average difficulty; supporting a designated software package or program of work under the direction of a Systems Analyst II as a project team member.
Systems Analyst II: is the journey-level class within the Systems Analyst series performing the full range of duties. Employees receive only occasional instruction or assistance when new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. A Systems Analyst II may act as a project manager and/or participate on information technology systems and procedures of a complex nature or a broad scope. A Systems Analyst II may provide technical and functional supervision to a Systems Analyst I.
Duties may include but are not limited to the following:
Coordinates with City departments to ascertain system problems and/or define requirements related to municipal business systems.
Identifies and formally defines assigned customer department's needs. Analyzes, diagnoses and corrects problems with existing computer applications. Writes new and modifies existing computer programs.
May develop process diagrams, record layouts, and file structures. Prepares test data, organizes, and performs system testing to assure programs function to specifications.
Prepares or acquires documentation for customer department application programs and systems; trains personnel of the user departments in appropriate use and applications. Maintains technical system documentation and supports users in the development and maintenance of user documentation.
Participates in software acquisitions, including but not limited to, preparation of request for proposals (RFP), statements of work, planning schedules, and review/recommendation process. Monitors contract/vendor compliance.
Performs product implementation and conversion, and solves problems that may arise from the project. Prepares post-implementation evaluation reports and maintains status reports.
Works with staff in other departments to document system requirements, and evaluates and implements packages. Maintains systems after implementation, and develops additional modules as needed.
Defines and manages scope of assigned projects and objectives; monitors and reports on project progress status.
Participates in Information Technology Division process analysis, contributes to ongoing business process improvement, follows up with IT customers to confirm that deployed solutions meet requirements and quality expectations.
Stays current with new developments in the software industry. Performs related duties as assigned.
Knowledge of: techniques and practices of systems analysis; knowledge of information technology system programming, equipment and its capabilities; principles and techniques of studying work processes for new or revised information technology applications; principles of designing methods of processing information; technical report writing; user documentation and training; statistical methods; methods for multi-project management; scheduling and estimating. Preferred areas of experience include one or more of the following enterprise or departmental level systems: finance and accounting, payroll, human resources, geographic information, utility billing, public safety, transportation, land use management, revenue management, and/or public works maintenance and scheduling systems.
Ability to: Analyze information and situations, identify and solve problems, reason logically and creatively, and draw valid conclusions; develop effective solutions; apply creative thinking in the design and development of methods of processing information with information technology systems; write programs; develop detailed requirements and specifications; monitor and resolve problems with information technology systems hardware, software, and processes; establish and maintain effective working relationships with others; communicate effectively; prepare effective reports; work quickly and accurately.
In addition, Systems Analyst II requires:
Ability to: act as a project leader and/or participate on projects of a highly complex nature or unusually broad scope; organize and manage a project portfolio consisting of complex applications and information technology systems problems; independently analyze scope and consequences of decisions; independently assess, determine, plan, and execute a course of action related to more complex applications or information technology systems problems; accurately estimate level of effort for complex projects and tasks.
Systems Analyst I: A combination of training, education and experience equivalent to completion of high school and some college coursework in computer science, business administration, geography, or a related field and at least one year of experience in software application analysis, programming and implementation of enterprise or departmental business systems. Positions assigned to support the Geographic Information System require one year of experience in application analysis and programming of geographic information systems, utilizing ARC/INFO and ArcView. A Bachelor's degree in computer science, management information systems, mathematics, engineering or related field is highly desirable.
Systems Analyst II: In addition to the education and training described above, requires three years of increasingly responsible experience in application analysis, system design, programming and implementation of enterprise or departmental business systems. Prior public agency experience is preferred.