Business Analyst I - Human Resources Department

Recruitment #2310-0856-001


The City of Tucson Human Resources (HR) Department is seeking an experienced Human Resources Information Systems (HRIS) Analyst to support the HRIS team. The selected candidate will have the opportunity to collaborate within the HR Department as well as with external City Departments to improve the HRIS configuration, supporting City-wide operations. The diversity of business functions and supporting systems makes for a dynamic work environment that is both challenging and rewarding.

General Description

This HRIS Analyst position will serve as a functional resource within the HR Department. They will maintain the integrity and reliability of the HRIS systems by providing functional and technical support in the areas of analysis, testing, report writing, and configuration maintenance, specifically in the areas of Human Capital Management (HCM), Absence, and Payroll. They will collaborate with other HR staff, general City staff, and vendors in evaluating the current HR systems to identify points of improvement and will serve as a point of contact for end-user questions regarding the HRIS. This role will also support HR reporting in collecting and compiling HR data from HRIS and timekeeping systems, employment records, and other sources.

The ideal candidate will possess knowledge of and experience working with HRIS, ideally in Workday.

Essential Functions

Translates organizational objectives and user needs into technical requirements for HRIS configuration; collaborates with other HRIS staff, City-wide working groups, and consultants to research, plan, and modify configuration options within the HRIS; thoroughly tests new features and proposed changes prior to implementation; maintains documentation of system updates.

Analyzes current system function; identifies opportunities for improvement, customization, or training to maximize value and efficiency; advises on system capability in discussion with IT, departmental leadership, and other stakeholders.

Writes custom report definitions; runs standard and custom reporting; transforms report data for application in various projects and presentations.

Performs regular and ad-hoc system auditing; keeps regular communication with departmental HR teams to ensure completeness and accuracy of employee data.

Monitors HRIS trends, technological advances, and system releases; researches solutions to current and future system issues; engages with community of HRIS users to establish network of resources and referrals.

Develops training material; provides classroom or individual training to help end-users navigate systems. 

Assists other staff in monitoring system integrations to ensure successful transfer of employee data between Human Capital Management (HCM) and Timekeeping systems.

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 2 years of experience in HR/HRIS analysis, HRIS administration, or HRIS configuration

An equivalent combination of education, training, and experience, which provides the required knowledge, skills, and abilities to successfully perform the essential functions of this position may be considered.

Preferred Qualifications

•              Experience with Workday, specifically in the areas of HCM, Absence, and Payroll configuration and set up

•              Experience with Kronos Timekeeping and Telestaff systems

•              Knowledge of payroll administration and configurations

•              Valid and Unrestricted Class D – Driver License per City Driving Level Secondary.

•              Professional certification from a recognized human resource/personnel association.

•              Human Resource experience in a public entity setting.

Selection Plan

**You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes.**

All applicants will be required to submit a resume under the "Resume" tab as part of the online application, as your resume will be reviewed and scored during the testing process.  Please ensure your application contains the required resume prior to submission. Applications received without a resume will be considered incomplete.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profiles and the responses to their supplemental questions. 

Following the resume review evaluation process, the highest scoring applicants will be invited to participate in an oral board interview.


§  Virtual Oral Boards will be held the week of October 16, 2023, via Microsoft Teams


Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant’s ranking on the Civil Service Employment List will be based on their final score which will be calculated as:

· 10% of the rating for education and work experience 

· 30% of the rating for the Resume Review

· 60% of the rating for the Oral Board Interview

This recruitment will establish a civil service list that may be utilized to fill vacancies occurring in this classification within the next 6 months. Post list hiring interviews may be conducted prior to final selection.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must present your documentation at the time of your interview.  The DD 214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email Pilar Jauregui at at least 48 hours prior to the evaluation.  


Communication during this process will be sent via email to the email address on file, so please ensure your browser accepts emails from and check your email account regularly; this may include your junk box/spam filter.  Failure to respond or follow instructions may result in disqualification.

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.