WATER OPERATIONS SUPERINTENDENT

Tucson Water Maintenance Division

Recruitment #2309-4069-001

Introduction

Tucson Water is the second largest water utility in Arizona, serving over 730,000 customers over a 390 square mile service area. Tucson Water is recognized internationally as a leader in water conservation, sustainability, and service. Our employees are proud stewards our community’s most precious natural resource, working to embody the utility’s motto of “Pride In Service.” 







The Tucson Water Department is seeking experienced, motivated, and qualified individuals to join the Maintenance Division Leadership Team. This is a team-oriented position that will manage one of nine sections within the division on repairing and maintaining Tucson Water’s production and distribution infrastructure for both the potable and reclaimed systems. This position also identifies, investigates, and resolves operational and personnel issues, meets and understands the division’s metrics and KPI’s related to the asset management, and coordinates and monitors programs and budgets. This position supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a section, ensuring timely and quality services in response to the needs of the city, community, department, section.

City-Wide Benefits
• Medical: Choice between a high deductible plan (HSA or HRA), or Network plan.
• Dental: Choice between a national dental PPO and a local dental HMO.
• Vision: Coverage for annual eye exam and glasses or contacts, plus LASIK.
• Life: City-paid coverage for you & dependents, plus option to buy more.
• Long-Term Disability: Income replacement of up to 60% of your base salary in the event of a qualifying disability.
• Employee Assistance Program: Enhance your wellbeing when life doesn’t go as planned.
• Flexible Spending: Pay for qualified health and dependent care expenses using pretax dollars.
• Colonial Voluntary Benefits: Financial help in the event of cancer, hospitalization, accident, more.

Your Security and Future
• Pension: Generous pension plans that help both civilian and public safety employees retire more comfortably.
• Deferred Compensation: Save more toward a comfortable retirement with a 457(b) plan.
• Training & Tuition Assistance: Pursue your dream through internal training or financial help toward a degree.
• Education Assistance, Reimbursement, and Qualified Loan Repayment Assistance Program: Get assistance paying off your student loan debt.
• Back-Up Care: Care for your loved ones when your regular care is unavailable.

Your Peace of Mind
• Paid Parental Leave: Six (6) weeks paid leave when you welcome a child, plus other generous leave policies for FML, Medical and USERRA.
• Paid Time Away: New hires enjoy 37 days of paid time off in the first year, with time increasing steadily thereafter (In year one: 13 accrued days of vacation, 13 accrued days of sick leave, and 11 paid holidays).
• Employee Discounts: Generous discounts, ranging from car rentals to computers, gifts to groceries, electronics to entertainment.
• Social Connectedness: Forge connections with the community we serve through paid volunteerism and payroll-deducted charitable giving.
For a full description of benefits offered to eligible employees, or to inquire further about the City of Tucson's benefits options, please visit: https://www.tucsonaz.gov/hr/employee-benefit-snapshot

General Description

Manages personnel and directs daily water systems operations. 

Identifies, investigates, and resolves operational and personnel problems, and coordinates and monitors programs and budgets.

Essential Functions

  • Regularly directs or supervises the work of at least two fulltime employees at the supervisor level in the section.
  • Coordinates assigned supervisory personnel and their projects ensuring timely and quality activities for the benefit of the section, division, department, City and the community. 
  • Oversees the planning, implementation, direction and management of all functions and resources of the section to achieve the strategic objectives of the department and the City in an efficient and effective manner.  
  • Assists with the implementation and evaluation of department policies, programs, projects and procedures.  
  • Assists with implementing the department vision through section activities and leads the section to maximum employee productivity and morale through hiring, disciplining, evaluating employee performance, investigating and resolving grievances and other coordinating human resources actions.  
  • Develops and administers the section budget with staff assistance.  
  • Analyzes organization and community needs, analyzes trends, reviews statistics and opportunities, communicates to the department leadership of impending developments.  
  • Develops strategic partnerships and contacts with community representatives, external agencies, and other organizations to develop a sense of relevant issues facing our community and to respond as a representative of the City.  
  • Implements the values of the organization through example and accountabilities.  
  • Ensures that section operations conform with local, state, and federal governmental regulations and other applicable rules and requirements.  
  • Facilitates solutions to problems facing the department.  
  • Oversees Water equipment and property operation and maintenance.  
  • Maintains technical or professional knowledge through such means as attending seminars, reviewing professional publications, taking classes and participating in developmental activities.  
  • Utilizes a Computer Maintenance Management System (CMMS) to track work flows and efficiencies; ensures benchmarks are met

Minimum Qualifications

Minimum Education Level & Type:  Bachelor's Degree OR an Arizona Department of Environmental Quality Water Distribution Grade 3 Certification or equivalent state certification

Minimum Experience Qualifications: At least 5 years in directing programs and budgets and managing daily water systems operation, of which at least 3 of the required 5 years has been in a Lead or Supervisory capacity in a related functional area.

"Lead" is defined as leading at least one (1) full-time FTE in a work unit. It does not include leading projects, departments, contractors, interns, etc.

"Supervisory" is defined as having supervised at least one (1) full-time FTE.

Valid and unrestricted driver’s license

Any combination of relevant education and experience may be substituted on a year-for-year basis.

Special Job Requirements

Positions in Tucson Water Maintenance Division require the following certifications at the time of application:
  • ADEQ Water Distribution System Operator Grade 3 Certification
  • ADEQ Water Treatment Plant Operator Grade 2 Certification

Preferred Qualifications

The ideal candidate will possess the above minimum qualifications as well as have relevant experience in the areas of:

  • Experience in entry and consumption of data from the department's Enterprise Asset Management System  
  • Experience working with Procurement and purchasing contracts  
  • Completion of City of Tucson's Ignite Training series

Selection Plan

You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes.

All applicants will be required to submit a resume under the "Resume" tab as part of the online application, as your resume will be reviewed and scored.  Please ensure your application contains the required resume prior to submission.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profiles and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an in-person Oral Board Interview.

  •  In-person Oral Board Interviews will be held the week of October 24 and 25, 2023  

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant’s ranking on the Civil Service Employment List will be based on their final score which will be calculated as: 

  • 10% of the rating for education and experience
  • 90% of the rating for the Oral Board Interview

Hiring interviews may be conducted post-list by the hiring manager.

This recruitment will establish a civil service list that may be utilized to fill Tucson Water vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List. If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to Jocelyn.Maez@tucsonaz.gov. The DD 214 must be a member 2 copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please contact Jocelyn D. Maez at 520.837.2113 at least 48 hours prior to the evaluation.

Conclusion

Communication during this process will be sent via email to the email address on file, so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly; this may include your junk box/spam filter. Failure to respond or follow instructions may result in disqualification.

Pre-employment Medical Testing Requirements

None

Bulletin Footer

To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.