Recruitment #2309-2010-002


This is a non-permanent position. It is designed and intended to provide entry level work experience for students who meet the minimum qualification. This position will have a work schedule of approximately 15-20 hours per week; scheduling is flexible and may be tailored to class schedules or other activities. No benefits are offered with this position and non-permanent employees may not work more than 1,300 hours per fiscal year. This internship is structured to be a one-year assignment, with a one-year renewal possible upon agreement between the Information Technology Department and intern.

General Description

We are seeking a motivated and detail-oriented IT Asset Management Intern to join our team. As an ITAM Intern, you will play a vital role in assisting with managing and optimizing our organization's IT assets, including hardware, software, and digital resources. This internship offers valuable hands-on experience and an opportunity to contribute to our IT asset management objectives.

As the ITAM intern, you will assist professional staff by conducting research, collecting data, and designing workflows for use in ITAM projects with various City departments. This position will be ‘forward-facing,’ working closely with other City departments. Therefore, someone comfortable working on teams and with other people is required.

Essential Functions

As an ITAM Intern, you will assist in:

- Maintaining an accurate inventory of hardware and software assets.

- Monitoring license usage, identifying unused licenses, and helping optimize license allocations.

- Researching vendors, comparing prices, and ensuring purchased assets align with organizational needs.

- Monitoring software usage patterns to identify underutilized or unused software applications.

- Collaborating with different teams on PC replacement, including imaging.

- The development and updating of IT asset management policies and procedures.

- Contributing to the creation and execution of training sessions for employees on IT asset management practices and software usage guidelines.

-Learn how to create regular reports on key IT asset metrics, including usage, costs, and compliance.

-Present data effectively for decision-making and accountability.

-Learn and apply proper asset disposal procedures, including data wiping and recycling.

Minimum Qualifications

Minimum Education Level & Type: 6 months post High School; Pursuing a degree in Business Administration, Management Information Systems, Information Technology or related fields.

Minimum Experience Qualifications: No Experience 

*Any combination of relevant education and experience may be substituted on a year-for-year basis.

Special Job Requirements

Must have junior or senior standing and be enrolled in a four-year degree program, or be enrolled in the last semester of a two-year degree program, or be enrolled in a graduate program, or be enrolled in college level coursework and have special measurable technical skills. Must have a letter of recommendation from an instructor at the educational institute in which they are currently enrolled. Must have a current cumulative GPA of at least 2.5 (Student may submit copy of last grade report with cumulative GPA)

The position requires the ability to lift 35 lbs.

Preferred Qualifications

Proficiency in Microsoft Office Suite.

Strong attention to detail and organizational skills.

Excellent communication and interpersonal skills

Works well on teams and has the ability to take direction from co-workers

Selection Plan

To be considered for this internship opportunity you must upload the following materials with your application

· Chronological Resume

· Cover letter 

· Available work times and anticipated graduation date

Submissions received without all 3 documents will not be considered.  

This position will close on November 21, 2023, with interviews being held shortly thereafter. 

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.