Recruitment #2309-2010-001


The City of Tucson Information Technology Department (ITD) is hiring a highly motivated intern to assist and work alongside the Business Relationship Managers. Business Relationship Managers (BRMs) role within ITD is to serve as a liaison between the IT department and other City of Tucson departments to work closely to understand their business processes and objectives and provide IT solutions that support their goals. 

This is a non-permanent position. It is designated and intended to provide entry-level work experience for students who meet the minimum qualifications. This position will have a work schedule of approximately 10-20 hours per week; scheduling is flexible and may be tailored to class schedules and other activities. No benefits are offered with this position and non-permanent employees may not work more than 1,300 hours per fiscal year. (July 1 - June 30).

This internship is structured to be a one-year assignment, with a one-year renewal possible upon agreement between the Information Technology Department and intern.

General Description

The Business Relationship Management Intern works to support the City of Tucson Information Technology (ITD) communication efforts with our City partners and within the ITD department. Primary areas of responsibility include assist with creating and maintaining communication platforms, collaborating with the Business Relationship Managers to support the city partners, and analyze data and metrics to improve the ITD’s communication performance. 

Essential Functions

As a BRM Intern, you will assist in:

· Supporting Business Management team’s communication efforts. 

· Creating and editing content for publications including OneTeam website, CIO update, all IT

meetings, external and internal communication announcements.   

· Developing various communication campaigns using PowerPoint and Canva graphics. 

· Collaborating with IT divisions for content for publication materials. 

· The creation of written, video, and image content for ITD notifications, social media

posts, promotional emails, graphics and other communications collateral. 

· Participating in brainstorming sessions and develop drafts in PowerPoint and Visio. 

· Working with Business Relationship Managers on engagement endeavors including managing portfolio, provide innovative exploration, prepare risk assessment and explore process improvements.

· Measuring and reporting the results of ITD initiatives in Excel and Smartsheets.  

Take part in formal and informal training opportunities.

Minimum Qualifications

Minimum Education Level & Type: 6 months post High School; Current enrollment in a college/university; Coursework in Communications, Marketing, Journalism, Business Management or closely related fields. 

Demonstrated working knowledge and skills in Power Point, Visio, Excel, and Canva 

Minimum Experience Qualifications: No Experience 

*Any combination of relevant education and experience may be substituted on a year-for-year basis.

Special Job Requirements

Must have junior or senior standing and be enrolled in a four-year degree program, or be enrolled in the last semester of a two-year degree program, or be enrolled in a graduate program, or be enrolled in college level coursework and have special measurable technical skills. Must have a letter of recommendation from an instructor at the educational institute in which they are currently enrolled. Must have a current cumulative GPA of at least 2.5 (Student may submit copy of last grade report with cumulative GPA)

Preferred Qualifications

Prior experience in using Microsoft Office 365  

Interest in public relations 

Written and verbal communication skills 

Creative problem-solving skills 

Self-starter with ability to work independently 

Comfortable multitasking in a deadline-driven environment 

Attention to detail 

Selection Plan

To be considered for this internship opportunity you must upload the following materials with your application

  • Chronological Resume
  • Cover letter 
  • Current class-schedule and anticipated graduation date

Submissions received without all 3 documents will not be considered.  

This position will close on October 13, 2023, with virtual interviews via Microsoft Teams being held shortly thereafter.  

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.