Project Coordinator - Community Services Neighborhood Resources

Project Coordinator - Continuum of Care

Recruitment #2309-1461-001



The Project Coordinator (CoC) will be an integral part of the Continuum of Care Lead Agency team, assisting with the facilitation of coalition meetings, events and training activities. The Project Coordinator will assist with strategic planning, performance evaluation, administration of local funding competitions, preparation of Federal funding applications, and facilitation and documentation of community meetings.

This position will oversee Federal grant sub-awards and vendor contracts with community agencies and maintain comprehensive records for the HUD Continuum of Care in compliance with Federal and local requirements. Qualified candidates will have exceptional customer service skills, facilitation experience and possess the ability to manage multiple high-demand projects concurrently on time and with accuracy.

The Continuum of Care (CoC) Program is designed to promote communitywide commitment to the goal of ending homelessness; provide funding for efforts by nonprofit providers, and State and local governments to quickly rehouse homeless individuals and families while minimizing the trauma and dislocation caused to homeless individuals, families, and communities by homelessness; promote access to and effect utilization of mainstream programs by homeless individuals and families; and optimize self-sufficiency among individuals and families
experiencing homelessness. 

General Description

Coordinates project activities, including contracts for services. Some positions manage rental properties. Provides information to neighborhood associations regarding City policies, processes, and procedures as it relates to neighborhood association organization, developing tools and methods for communicating with their members, establishing programs designed to improve neighborhood quality of life, and responding to inquiries through NOVA and other City customer intake systems.

Essential Functions

  • Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.
  • Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.
  • Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.
  • Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.
  • Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.
  • Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.
  • Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.
  • Plans, organizes, implements, and assists in the coordination of project activities by monitoring funding allocations, coordinating fund distribution, developing policies, coordinating various services, attending meetings, managing and monitoring various aspects of the project, communicating with other departments and agencies, analyzing and resolving organizational and procedural problems, completing program client intake and qualification for program assistance.
  • Develops and coordinates contracts for services by negotiating and writing contracts, monitoring contract performance, investigating and resolving complaints, reviewing reports, approving payments requests, and maintaining files.
  • Develops and manages various programs by conducting site visits, providing technical assistance as needed, inputting data into the computer, writing grant applications, coordinating activities of staff, reviewing technical standards and budgets, responding to management and public requests, and managing relocation programs.

Minimum Qualifications

Minimum Education Level & Type: Associate's Degree

Minimum Experience Qualifications: At least 2 years of experience in community services, public contracts or property management

*Any combination of relevant education and experience may be substituted on a year-for-year basis.

Special Job Requirements

  • Exceptional customer service and communication skills
  • Project management experience
  • Excellent organization skills to facilitate management of multiple high demand
  • projects concurrently
  • Excellent written and verbal communication skills 

Preferred Qualifications

  • Prior experience related to homelessness policies and programs
  • Prior experience related to HUD Continuum of Care
  • Direct Federal program administration experience related to housing and homelessness
  • Experience working with project management and collaboration software
  • Advanced Microsoft Office skills
  • Management of Federal grants and contracts
  • Prior experience overseeing sub-recipient relationships
  • Candidate has lived experience with homelessness (you personally experienced homelessness or resided in a subsidized housing program)

Selection Plan


Applicants MUST attach cover letter to the application.  

As part of the online application process all applicants are required to submit a cover letter under the "Resume" tab. The system will allow you to upload one document so you will want to scan your resume and cover letter as one document for uploading purposes. Resume's and cover letters may also be sent via email to by no later than the job closing date.  Please ensure your application contains the required cover letter prior to submission. If submitting via email, please indicate "CONTINUUM OF CARE PROJECT COORDINATOR" in the subject line.  Applications received without a cover letter will be considered incomplete.

Cover letter will be reviewed as a Writing Sample. The submitted cover letter may not exceed two typed pages and must address the following questions:

  • Please describe your specific experience in homelessness policy and programs including any current or past experience in the Tucson Pima Collaboration to End Homelessness or another HUD Continuum of Care.
  • Please describe your familiarity with federal regulations citing specific experience administering programs related to housing and homelessness under federal programs.
  • Please describe your experience and competencies working with various technologies including but not limited to Microsoft Office, constituent relationship management software, email marketing platforms, project management and collaboration software, etc. Describe specific applications/software used and level of familiarity, as well as proficiency with Microsoft Excel.
  • Please describe any relevant experience overseeing Federal grants and contracts including any experience overseeing subrecipient relationships.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions, as well as their written assessment score. 

The highest scoring applicants will be invited to participate in an Oral Board interview.

Oral board interviews will be held on Thursday, October 12, 2023 at the offices of Housing & Community  Development - 310 N. Commerce Park Loop. (Virtual Oral Boards may be considered for applicants living outside the state of Arizona).

Hiring interviews may be conducted.

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:    


10% of your rating for training, education and work experience

10% of your written assessment score (scoring of the submitted cover letter)

80% of your oral board interview.  

This recruitment will establish a civil service list that will be utilized to fill vacancies in Housing & Community Development Department within the next 6 months. 

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process.  The DD 214 must be a copy that indicates characterization of service. If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please contact Jennifer Trongard by email at at least 48 hours prior to the assessment.


You are highly encouraged to print this bulletin because it contains important testing dates and information that you will need to refer to later, as it will not be available after the closing date.
Additionally, communication during this process will be sent via email, so please ensure your browser accepts emails from or  and check your email account regularly. Failure to respond or follow instructions may result in disqualification.

Pre-employment Medical Testing Requirements


Bulletin Footer

To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.