|Date Opened||9/21/2023 09:00:00 AM|
|Close Date||10/15/2023 11:59:00 PM|
|HR Analyst||Dmitriy Adamia|
|Salary||$60,798.40 - $104,894.40/year *Hiring in accordance with Administrative Directive|
|Department||Planning & Development|
|Job Type||Open to All Applicants (External, Internal)|
The Planning and Development Department is searching for a change leader to bridge the user experience with evolving business demands.
The primary function of this role is to support staff with system issues and configuration in both customer relationship management and enterprise resource planning systems (primarily EnerGov). This requires an understanding of life cycle management and operations at scale.
Additionally, this position will help assess and establish best practices for daily operations based on business strategy frameworks across a cross-departmental cohort. They will also support the Planning and Development Services Department’s mission to serve the Tucson community by providing insights on process optimization, enhancements, and innovative solutions.
Analyzes departmental business issues and data challenges, elicits requirements from management, staff, and internal customers to develop functional and system configuration specifications, and utilizes technological solutions to achieve efficient and cost-effective results.
Creates and maintains a variety of system reports, data queries, scripts, workflow, and automated tasks using structured query language and various database management tools.
Advises on system capability, compiles data, and implements data driven decisions and strategies for management.
Serves as liaison with Information Technology, departmental staff, and vendors to evaluate, test and support new functionality, developments, and enhancements with the ERP modules including patches and upgrades.
Monitors and approves system security, updates, and maintains system security records and permissions, and performs security reviews and audits.
Maintains documentation of system updates and training.
Develops and provides user training as required. May conduct presentations, classroom or individualized training.
Minimum Education Level & Type: Bachelor's Degree
Minimum Experience Qualifications: At least 2 years of experience involving systems administration, business analysis, database administration, or enterprise resource planning systems.
An equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of this position may be considered.
Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in virtual Oral Board Interviews.
*It is important to note that the City of Tucson uses Microsoft Teams for its virtual interviews. Please ensure that you have access to this software application.
Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List. An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as follows:
Communication during this process will be sent via email to the email address on file, so please ensure your browser accepts emails from and check your email account regularly; this may include your junk box/spam filter. Failure to respond or follow instructions may result in disqualification.
To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.
The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.
Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.