Recruitment #2309-0851-001


Ignite your future by joining the City of Tucson where we value our employees, deliver exceptional service, and create an inspiring place to work!!

The Business Services Department is seeking motivated, dependable, and experienced professionals to serve as Wage/Revenue Investigators.  These individuals would be part of the Business Services Department financial team that serves with integrity, professionalism, and strive for excellence in serving the Tucson business community.

General Description

Conducts investigations of businesses to ensure compliance with business license, sales tax, and minimum wage requirements. Provides information and assistance to the public and assists with the resolution of business license, sales tax, related fee delinquency problems, and minimum wage inquiries. Identifies and discusses payroll discrepancies, schedules, collection issues, suggests resolutions, provides guidance, and educates taxpayers on the City Tax Code and minimum wage. Performs fieldwork at seasonal - all day events to license vendors and collect taxes.

**NOTE: This is NOT a law enforcement compliance position.  This position specifically deals with interacting with businesses to ensure they are in compliance with local city code.

Essential Functions

Enforces business license codes by locating taxpayers, conducting investigations, processing and providing information regarding liquor license applications, issuing citations and forced business closures, interacting with attorneys in preparation for legal action, making court appearances, researching incomplete license applications and aiding police in investigations.

Collects delinquent tax and business license fees by contacting taxpayers, maintaining activity logs and records, collecting checks and fees, processing payments, computing claims, and responding to the public regarding tax and business license fees inquiries.

Performs financial duties by processing payments and making entries into tax software program, researching discrepancies, and establishing payment arrangements with taxpayers.

Initiates legal action to collect privilege tax and licensing fees, including bankruptcies.

Minimum Qualifications

Minimum Education Level & Type: 6 months post High School

Minimum Experience Qualifications: At least 2 years small business accounting and public contact

Valid and Unrestricted Class D – Driver's License 

*Any combination of relevant education and experience may be substituted on a year-for-year basis.

Preferred Qualifications

Experience interacting with the public and managing unsatisfied individuals.

Experience composing professional and business correspondence.

Experience analyzing payroll, banking records, and financial statements.

Selection Plan

Please note: An uploaded resume is required for this application. Failure to upload your resume will be considered an incomplete application. The uploaded resume will need to support the information selected/provided in the submitted application.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile, resume and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an Oral Board Interview. 

  • Virtual Oral Board Interviews will be held October 3, 2023 and/or October 4, 2023 via Microsoft Teams 

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 10% of your rating for training, education, and work experience
  • 10% of your rating for resume rater reviewed score
  • 80% of your oral board interview   

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must present your documentation at the time of your Oral Board interview.  The DD 214 must be a copy that indicated characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email Neil Nickol at at at least 48 hours prior to the evaluation.



City-Wide Benefits

» Medical: Choice between a high deductible plan (HSA or HRA), or Network plan.

» Dental: Choice between a national dental PPO and a local dental HMO.

» Vision: Coverage for annual eye exam and glasses or contacts, plus LASIK.

» Life: City-paid coverage for you and dependents, plus option to buy more.

» Long-Term Disability: Income replacement of up to 60% of your base salary in the event of a qualifying disability.

» Employee Assistance Program: Enhance your wellbeing when life doesn’t go as planned.

» Flexible Spending: Pay for qualified health and dependent care expenses using pretax dollars.

» Colonial Voluntary Benefits: Financial help in the event of cancer, hospitalization, accident, and more.

Your Security and Future

» Pension: Generous pension plans that help employees retire more comfortably.

» Deferred Compensation: Save more toward a comfortable retirement with a 457(b) plan.

» Training & Tuition Assistance: Pursue your dream through internal training or financial help towards a degree.

» Education Assistance, Reimbursement, and Qualified Loan Repayment Assistance Program: Get assistance paying off your student loan debt.

» Back-Up Care: Care for your loved ones when your regular care is unavailable.

Your Peace of Mind

» Paid Parental Leave: Six (6) weeks paid leave when you welcome a child, plus other generous leave policies for FML, Medical, and USERRA.

» Paid Time Away: New hires enjoy 38 days of paid time off in the first year, with time increasing steadily thereafter (in year one: 13 accrued days of vacation, 13 accrued days of sick leave, and 12 paid holidays).

» Employee Discounts: Generous discounts ranging from car rentals to computers, gifts to groceries, electronics to entertainment.

» Social Connectedness: Forge connections with the community we serve through paid volunteerism and payroll deducted charitable giving.

For a full list of benefits, click here.

Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from and check your email account regularly. Failure to respond or follow instructions will result in disqualification. All email inquiries should be directed to

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.