Analytics and GIS Enterprise Administrator

Recruitment #2309-0738-001


The City of Tucson Information Technology Department (ITD) is seeking a skilled and experienced GIS Enterprise Administrator to lead the planning, implementation, and management of our organization's geospatial technology infrastructure. As the Enterprise Administrator you will be responsible for overseeing the deployment, configuration, and optimization of ArcGIS Online and Enterprise platforms, ensuring seamless integration, data management, and optimal utilization of GIS resources.

City-Wide Benefits

· Medical: Choice between a high deductible plan (HSA or HRA), or Network plan.
· Dental: Choice between a national dental PPO and a local dental HMO.
· Vision: Coverage for annual eye exam and glasses or contacts, plus LASIK. 
· Life: City-paid coverage for you & dependents, plus option to buy more. 
· Long-Term Disability: Income replacement of up to 60% of your base salary in the event of a qualifying disability. 
· Employee Assistance Program: Enhance your wellbeing when life doesn’t go as planned.
· Flexible Spending: Pay for qualified health and dependent care expenses using pretax dollars. 
· Colonial Voluntary Benefits: Financial help in the event of cancer, hospitalization, accident, more.

Your Security and Future

· Pension: Generous pension plans that help both civilian and public safety employees retire more comfortably.
· Deferred Compensation: Save more toward a comfortable retirement with a 457(b) plan.

· Training & Tuition Assistance: Pursue your dream through internal training or financial help toward a degree. 
· Education Assistance, Reimbursement, and Qualified Loan Repayment Assistance Program: Get assistance paying off your student loan debt. 
· Back-Up Care: Care for your loved ones when your regular care is unavailable.

Your Peace of Mind

· Paid Parental Leave: Six (6) weeks paid leave when you welcome a child, plus other generous leave policies for FML, Medical and USERRA. 
· Paid Time Away: New hires enjoy 37 days of paid time off in the first year, with time increasing steadily thereafter (In year one: 13 accrued days of vacation, 13 accrued days of sick leave, and 11 paid holidays)
· Employee Discounts: Generous discounts, ranging from car rentals to computers, gifts to groceries, electronics to entertainment.
· Social Connectedness: Forge connections with the community we serve through paid volunteerism and payroll-deducted charitable giving.

General Description

As the GIS Enterprise Administrator, your role is central to the strategic management and optimization of our geospatial information systems. You will collaborate closely with stakeholders to define GIS requirements and chart a strategic roadmap for the implementation of ArcGIS Online and Enterprise, aligning them with organizational objectives and industry best practices. Your expertise in solution planning and architecture will be instrumental in designing scalable and sustainable GIS solutions that meet our goals.

In addition to planning, you will take the lead in deploying and configuring these GIS platforms, ensuring they seamlessly align with our strategic vision. Your responsibilities encompass data management and quality control, overseeing data migration and enforcing data governance policies. You will empower our teams through training and support, creating user-friendly documentation and guidelines. System maintenance, performance optimization, and security measures are also within your purview. Moreover, you'll stay abreast of GIS trends to propose innovative solutions and streamline workflows through script development and automation. Your role as a GIS Enterprise Administrator is pivotal in harnessing the full potential of our geospatial capabilities and ensuring their alignment with organizational excellence.


Solution Planning and Architecture

  • Collaborate with stakeholders to define GIS requirements and create a strategic roadmap for ArcGIS Online and Enterprise implementation.
  • Design and architect scalable and sustainable GIS solutions that align with organizational goals and industry best practices.

Deployment and Configuration

  • Collaborate with stakeholders to define GIS requirements and create a strategic roadmap for ArcGIS Online and Enterprise implementation.
  • Design and architect scalable and sustainable GIS solutions that align with organizational goals and industry best practices.

Data Management and Quality

  • Oversee data migration, transformation, and integration processes to ensure accurate and consistent geospatial data across the organization.
  • Develop and enforce data quality standards, data governance policies, and data access controls.

User Training and Support

  • Provide training and support to users of ArcGIS Online and Enterprise platforms, ensuring they have the necessary skills to effectively utilize GIS tools and services.
  • Create user documentation, tutorials, and best practice guidelines for GIS workflows.

System Maintenance and Performance

  • Monitor system performance, troubleshoot issues, and implement performance tuning strategies to optimize the ArcGIS environments.
  • Coordinate regular system updates, patches, and upgrades to ensure security and functionality.

Collaboration and Communication

  • Collaborate with cross-functional teams to identify GIS opportunities and provide geospatial insights to support decision-making processes.
  • Communicate technical concepts and solutions to non-technical stakeholders in a clear and understandable manner.

Security and Compliance

  • Implement security measures and protocols to protect sensitive geospatial data and maintain compliance with industry standards and regulations.
  • Conduct regular security assessments and audits to identify vulnerabilities and address potential risks.

Innovation and Continuous Improvement

  • Stay updated with the latest GIS trends, technologies, and advancements to propose innovative solutions and improvements to existing systems.
  • Drive continuous improvement initiatives to enhance GIS workflows, user experience, and overall efficiency.

Script Development and Automation

  • Develop, maintain, and enhance scripts to automate various GIS-related tasks, such as data processing, analysis, reporting, and map production.
  • Create and manage geoprocessing scripts to streamline complex workflows, improving efficiency and accuracy of GIS operations.

Essential Functions

  • Proactively analyze data to answer key questions from stakeholders or personal initiative with an eye for driving business performance and investigating and communicating areas for improvement in efficiency and productivity.  
  • Create and maintain rich interactive visualizations through data interpretation and analysis by integrating various reporting components from multiple data sources.            
  • Monitor data trends to assist with bringing challenges to the forefront.                                  
  • Utilize predictive analysis frameworks to direct workflows.                                 
  • Work closely with customers to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs and delivering actionable insights to relevant decision-makers.                                     
  • Develop and maintain databases by acquiring data from primary and secondary sources; build scripts that will make our data evaluation process more flexible or scalable across data sets.      

Minimum Qualifications

EDUCATION LEVEL & TYPE: Four-year Bachelor’s degree in Computer Science, Management Information Systems


At least one (1) year of experience working in technical data analysis, data science, data warehousing, and data visualization.

EDUCATION & EXPERIENCE EQUIVALENCY: Any combination of training, education, and work experience equivalent to Five (5)  years of relevant experience may be acceptable.

*Any combination of relevant education and experience may be substituted on a year-for-year basis.

Preferred Qualifications

  • Proven experience (5+ years) in managing and administering ArcGIS Online and Enterprise environments.
  • Familiarity with cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker) is a plus.
  • Excellent problem-solving skills with the ability to analyze complex issues and propose effective solutions.
  • Relevant certifications such as Esri ArcGIS Desktop/Enterprise certifications are advantageous.
  • Strong experience with scripting languages such as Python, ArcGIS Arcade, and Javascript.

Selection Plan

**You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes. **

All applicants will be required to submit a resume as a part of the online application, as your resume will be reviewed and scored as a pass/fail component during the testing process.  Please ensure your application contains the required resume prior to the submission. Applications received without a resume will be considered as an incomplete.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profiles and the responses to their supplemental questions proceeding to the resume review evaluation. Following the resume review evaluation process, the highest scoring applicants will be invited to participate in a Virtual Teams Oral Board Interview.

Virtual Oral Boards will be held either the week of October 1, 2023, or October 8, 2023, via Microsoft Teams

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant’s ranking on the Civil Service Employment List will be based on their final score which will be calculated as:

· 10% for education and work experience

· 90% rating for the Oral Board Interview

This recruitment will establish a civil service list that may be utilized to fill vacancies occurring in this classification within the next 6 months. Post list hiring interviews may be conducted prior to final selection.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must present your documentation at the time of your interview.  The DD 214 must be a copy that indicates characterization of service.
If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email Ankita Bhargava at at least 48 hours prior to the evaluation.  


Communication during this process will be sent via email to the email address on file, so please ensure your browser accepts emails from and check your email account regularly; this may include your junk box/spam filter.  Failure to respond or follow instructions may result in disqualification.

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.