COMMUNITY SERVICE OFFICER
Recruitment #2305-6305-001
| Date Opened | 5/22/2023 08:00:00 AM |
|---|---|
| Close Date | 7/3/2023 5:00:00 PM |
| HR Analyst | Carolyn Cruse |
| Analyst Phone/Email | 520-837-7755 / Carolyn.Cruse@tucsonaz.gov |
| Salary | $21.00 per hour / *Salary in Accordance with Administrative Directives* |
| Salary Grade | 103 |
| Department | Police |
| Job Type | Open to All Applicants (External, Internal) |
| Employment Type |
Full-Time
|
Introduction
The Community Service Officer is responsible for assisting the Patrol Services Bureau by responding to requests for community assistance, completing investigations, compiling reports for minor non-injury traffic accidents and criminal damage. The position supports the Code Enforcement Division by responding to calls for assistance with city policy and procedure information for minor criminal offenses.
This is an excellent opportunity to work for the Tucson Police Department. It is critical that candidates be aware and consider the following job elements before submitting an application:
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Incumbents will be required to work rotating shifts, weekends, and holidays.
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Overtime will be required as necessary.
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The training process is extensive; incumbents will attend an academy that is 9 weeks long and requires a high level of commitment and time dedication.
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The probation period is 18 months.
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Work is fast-paced and often stressful. It requires the ability to adjust quickly to changing job assignments and the ability to safeguard confidential information.
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Incumbents will often be exposed to highly sensitive and graphic content to include written documentation, photos and other evidence collected as part of investigative reports.
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This position requires the ability to safely drive both sedan and SUV-type vehicles during daylight and nighttime hours. This requirement also includes times of inclement weather.
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Incumbents will be frequently exposed to severe weather conditions to include excessive heat and heavy rain.
The Hiring Process:
1. Complete City of Tucson Application by 5:00 pm on July 3, 2023.
2. Complete Preliminary Applicant Questionnaire by 5:00 pm on July 3, 2023.
3. Invitations sent to sign up for to the written exam scheduled for July 29, 2023.
4. If you pass the exam you will be notified by TPD HR and will continue with the next steps.
5. Contact from TPD Backgrounds to fill out your ESoph background information.
6. Extensive Background Investigation and Selection Process.
7. If you pass the Background Investigation and the Selection Process, you will be sent a conditional job offer.
8. Medical examination and drug screen.
9. If you pass the medical & drug screen, you will be sent a final job offer.
10. Academy starts on November 13, 2023.
General Description
Essential Functions
Investigates crimes by interviewing witnesses and victims, dusting for fingerprints, gathering, tagging and storing evidence, taking photographs, confirming status of stolen property, initiating recovery procedures, and preparing reports.
Responds to and investigates traffic accidents by securing the collision scene, clearing the roadway, interviewing drivers and witnesses, arranging for medical care if necessary, taking photographs, entering information into a computer and preparing reports.
Provides customer service by answering the telephone, recording and entering information into a computer, responding to requests for information, gathering information to complete police reports and referring callers to agencies and resources.
Recovers located property, enforces parking ordinances, testifies in court, provides training for new personnel, participates in missing person searches and directs traffic.
Minimum Qualifications
Minimum Education Level & Type: High School Diploma or G.E.D.
Minimum Experience Qualifications: No experience
Valid and Unrestricted Class D - Driver License
Pre-Screen Questionnaire Instructions
After filling out your City of Tucson Application use this link to complete the Preliminary Applicant Questionnaire:
https://tpdjobs.tucsonaz.gov/recruiting_comm_srv_officer/
NOTE: You must complete your application with the City of Tucson AND submit a completed Preliminary Applicant Questionnaire by the deadline to be considered for this job opening (both are required). Failure to complete either the application or the preliminary applicant questionnaire will remove you from further consideration in this process.
**The deadline to complete and submit the Preliminary Applicant Questionnaire is:
Monday July 3, 2023, at 5:00 P.M.**
The Preliminary Applicant Questionnaire can be found at:
https://tpdjobs.tucsonaz.gov/recruiting_comm_srv_officer/
The Preliminary Applicant Questionnaire is a fillable web form. Completed Preliminary Applicant Questionnaires can only be submitted online. No other form of delivery will be accepted. You will need to type your responses into this web form document and submit into the system. Please ensure you complete all the questions in the Preliminary Applicant Questionnaire. You may start and save, to complete and submit at a later time. If you utilize this save and close feature, a link will be emailed to you so you can return to where you left off. Do not return to the original link to complete the questionnaire. Doing so will require you to start over.
Complete honesty is of the utmost importance. Please fully disclose all relevant information on the Preliminary Applicant Questionnaire. Discrepancies and omissions will be uncovered during an exhaustive background investigation. It is not in your best interest to be less than 100% truthful. One of the fundamental requirements of working in law enforcement is the ability of an individual to adhere to and demonstrate the highest legal and ethical standards. Unfortunately, it is our experience that a number of applicants will fail due to material omissions or untruthfulness.
If you are untruthful, dishonest, knowingly omit, falsify, conceal, or obscure required information during any part of the application and hiring process, you will be PERMANENTLY DISQUALIFIED from ever being employed by the Tucson Police Department in ANY capacity.
Selection Plan
- Written exam date will be on Saturday, July 29, 2023
An applicant's ranking on the Civil Service Eligibility List will be based on their final score which will be calculated as:
- 100% of the rating for the Written Test
This recruitment will establish a Civil Service Eligibility
List that will be utilized to fill vacancies occurring within the next six
months.
Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Eligibility List. If you qualify for preference points as outlined in your Employment Profile, you must submit your documentation either in-person at the time of the Written Examination, upload to your COT application or send via email to TPD_HR@tucsonaz.gov. Copies of DD 214s must reflect a characterization of service.
Applicants requiring an accommodation in accordance with the Americans with Disabilities Act for any of the applicant examinations must email TPD_HR@tucsonaz.gov at least 48 hours prior to the particular examination.
Candidates placed on the Civil Service Eligibility List must successfully pass the following:
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An extensive background investigation, including local, state and national criminal and fingerprint checks
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Motor Vehicle History
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Pre-employment medical testing
All probationary employees in this classification are subject to random drug screening during their EIGHTEEN MONTH PROBATIONARY PERIOD with the Tucson Police Department.
Conclusion
You are highly encouraged to print and save this bulletin as a PDF because it contains important testing dates and information that you will need to refer to later. It will not be available after the closing date.
Communications throughout this process will be sent exclusively via email, so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions will result in disqualification.
Pre-employment Medical Testing Requirements
Basic Physical
Long Audio Test
Respirator Physical
Hep B Vaccine (follow City of Tucson protocol)
MMR
TB Skin Test
Non-NIDA Drug Test
30 lb Lift Test
Bulletin Footer
To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.
The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.
Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.