System Support Section of Tucson Water

Recruitment #2305-4098-001


Tucson Water is the second largest water utility in Arizona, serving over 730,000 customers over a 390 square mile service area. Tucson Water is recognized internationally as a leader in water conservation, sustainability, and service. Our employees are proud stewards of our community’s most precious natural resource, working to embody the utility’s motto of “Pride In Service.”

Tucson Water is seeking an experienced customer-service oriented Water Parts Supervisor to serve as a first-line supervisor overseeing the daily operations of five Water warehouse facilities, supporting a variety of department functions.  This position supervises a staff of ten full-time employees and oversees Water’s receiving and inventory control, storage, ordering of parts, equipment, and supplies, as well as the City’s mailroom functions.

**Hours of general operation are Monday – Friday, 6 am – 2:30 pm.
Occasional on-call status and emergency callouts may be required.**

City-Wide Benefits
• Medical: Choice between a high deductible plan (HSA or HRA), or Network plan.
• Dental: Choice between a national dental PPO and a local dental HMO.
•Vision: Coverage for annual eye exam and glasses or contacts, plus LASIK.
• Life: City-paid coverage for you & dependents, plus option to buy more.
• Long-Term Disability: Income replacement of up to 60% of your base salary in the event of a qualifying disability.
• Employee Assistance Program: Enhance your wellbeing when life doesn’t go as planned.
• Flexible Spending: Pay for qualified health and dependent care expenses using pretax dollars.
• Colonial Voluntary Benefits: Financial help in the event of cancer, hospitalization, accident, more.
Your Security and Future
• Pension: Generous pension plans that help both civilian and public safety employees retire more comfortably.
• Deferred Compensation: Save more toward a comfortable retirement with a 457(b) plan.
• Training & Tuition Assistance: Pursue your dream through internal training or financial help toward a degree.
• Education Assistance, Reimbursement, and Qualified Loan Repayment Assistance Program: Get assistance paying off your student loan debt.
• Back-Up Care: Care for your loved ones when your regular care is unavailable.
Your Peace of Mind
• Paid Parental Leave: Six (6) weeks paid leave when you welcome a child, plus other generous leave policies for FML, Medical and USERRA.
• Paid Time Away: New hires enjoy 37 days of paid time off in the first year, with time increasing steadily thereafter (In year one: 13 accrued days of vacation, 13 accrued days of sick leave, and 11 paid holidays).
• Employee Discounts: Generous discounts, ranging from car rentals to computers, gifts to groceries, electronics to entertainment.
• Social Connectedness: Forge connections with the community we serve through paid volunteerism and payroll-deducted charitable giving.

General Description

Supervises the daily operation of a centralized warehouses. Oversees receiving, storage, inventory, and ordering of parts, equipment and/or supplies.

This job reports to: Stores Superintendent 

Essential Functions

• Supervises and coordinates the equivalent of two or more full-time employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.
• Assists with the implementation, evaluation and interpretation of department policies, projects, and procedures.    
• Manages, coordinates, and determines priorities of workload, monitoring levels of resources, establishing timelines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing, and editing reports prepared by staff, and approving completed projects and reports.   
• Coordinates acquisition and distribution of specialty water production parts, components, and materials
• Manages and maintains inventory levels.  Analyzes inventory reports to prepare requisitions, places orders, and replenishes depleted stocks.
• Special orders parts.  Researches correct materials, conducts visual inspections of like products.
• Prepares data processing transmittals and enters p-card data to record financial transactions
• Provides customer service by responding to information requests, conducting research, providing solutions to problems and correcting errors. 
• Controls inventory by reviewing and identifying corrections to requisitions, researching goods, services and vendors, adding and removing items from inventories, ensuring contracts are correct, monitoring and verifying interface information in the computer system, contracting vendors for delivery and arranging for alternate vendors. 
• Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues; evaluates and manages employee performance by discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance. 
• Receives orders by overseeing the unloading of trucks, checking purchase orders and packing slips, verifying current stock on hand and posting and preparing invoices. 
• Oversees the rearrangement of warehouses and yards, manages the rental program, and cleans and maintains warehouses.

This description is not intended to limit or in any way modify the right of management to assign, direct, and control the work of employees under supervision.  The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.  They are intended to describe the general nature and level of work performed by individuals assigned to this position.

Minimum Qualifications

Minimum Education Level & Type: High School Diploma or G.E.D.

Minimum Experience Qualifications: At least 4 years of experience in warehousing, stores, and inventory activities.

Valid and Unrestricted Class D - Driver's License

An equivalent combination of education and experience that provides the ability to successfully perform the essential functions may be considered. 

Preferred Qualifications

The ideal candidate will possess the above minimum qualifications as well as relevant experience in the areas listed below:
• Previous supervisory experience
• Experience in a water utility
• Completion of City of Tucson’s Ignite Supervisory Training series

Selection Plan

You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an in-person Oral Board interview. 
• In-person Oral Board Interviews will be held June 21 and June 23, 2023

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:  
• 10% of your rating for education and work experience 
• 90% of your oral board interview    

Hiring interviews may be conducted post-list by the hiring manager.

This recruitment will establish a civil service list that may be utilized to fill Tucson Water vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to Jocelyn.Maez@tucsonaz.gov. The DD 214 must be a member 2 copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please contact Jocelyn D. Maez at 520.837.2113 at least 48 hours prior to the evaluation.


Communication during this process will be sent via email, so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions may result in disqualification.

Pre-employment Medical Testing Requirements

Basic Physical

75 lb. Lift Test

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.