HOUSING TECHNICIAN SUPERVISOR

PUBLIC HOUSING

Recruitment #2304-5720-001

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Introduction


Starting Pay in Accordance with Administrative Directives

*****This position is subject to mandatory on-call*******


The City of Tucson's Housing & Community Development Department (HCDD) is looking for experienced, motivated, and capable leaders that maintain professionalism as a core value to lead a team of Housing maintenance professionals.  Join our Housing Technician team as they serve our Tucson community by providing comprehensive maintenance services for over 1,500 public housing and affordable housing units.  Work will be completed to conform to industry standards as well as standards defined by the U.S. Department of Housing & Urban Development (HUD).

HCDD's Housing Technician Supervisors are instrumental in carrying out the department mission of changing lives while working cohesively with their team by strengthening our community while delivering the department's vision:  Tucson - a home for everyone.

If you are interested in putting your leadership skills to work in order to make a difference in our community, this may be the exact job for you!

General Description

Supervises Housing Technicians in the inspection and repair of public housing units, including plumbing, electrical, heating, ventilation, air conditioning, carpentry, dry wall, painting, and flooring

Essential Functions

This is a lead position affording guidance to other positions performing the same tasks. This lead position also reviews workloads, assigns work and coaches employees with specialized instructions and practices for job accomplishments. Lead personnel may contribute to other employees' performance evaluations, assist with the hiring process by interviewing and making recommendations and providing input to supervisory staff.

Maintains the interior of facilities by troubleshooting, isolating the problem, repairing or replacing plumbing, electrical, appliances, heating and cooling equipment, fabricating and installing flooring and drywall, changing locks, and painting.

Maintains the exterior of facilities by painting, repairing fences and walkways, performing landscaping, and removing litter.

Estimates equipment needs by evaluating the condition of units, estimating equipment needs, ordering materials, maintaining service records, and processing paperwork.

Cleaning work areas, repairs equipment, assists with special carpentry projects as needed, delivers appliances, responds to emergency maintenance calls, and provides guidance to personnel.

SPECIFIC DUTIES:

  • Coordinates the daily work of Housing Technicians, temporary workers, and outside contractors repairing, modifying and maintaining public housing units.
  • Manages, assigns, and prioritizes work orders to ensure completion in a timely manner.
  • Ensures materials, equipment and supplies are maintained.
  • Completes administrative paperwork and promotes customer and employee relations.
  • Reconciles purchase receipts and invoices.
  • Enters on-call schedules, callbacks, and ensures Kronos timekeeping is maintained for employees reporting to this position.
  • Responsible for on-call emergency maintenance on a rotating basis, assigns responsibilities, and provides guidance to Housing Technicians.
  • Requires the ability to be available to assist Housing Technicians on site and in the units.
  • Manages, delegates, coordinates, and determines priorities of workload of Housing Technicians, scope of work, monitoring levels of resources, establishing timelines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing, approving completed projects and reports, and ensures that Housing Technicians are implementing City of Tucson and HUD policy and procedures.
  • Responsible for assisting with evaluation of Housing Technician's performance and contributes to hiring processes by interviewing, suggesting recommendations, and providing input to director supervisor and management.

Minimum Qualifications

Minimum Education Level & Type: High School Diploma or G.E.D.

Minimum Experience Qualifications: At least 4 years maintaining and repairing housing units

Valid and Unrestricted Class D - Driver's License

Special Job Requirements

Fully proficient (speak, read, and write) English language.

This position is subject to Mandatory on-call in order to cover emergency maintenance needs for the participants we serve.

May require the ability to use ladders to access roofs for seasonal cooler turn-ons and shut downs.

Preferred Qualifications

  • 3 to 4 years of previous supervisory experience, is preferred.

“Supervisory experience” is defined as having supervised at least 1 full-time FTE

Selection Plan

IMPORTANT INFORMATION REGARDING RESUME's:

Applicants MUST attach a resume to the application.  The resume may not exceed two typed pages.

As part of the online application process all applicants are required to submit a resume under the "Resume" tab. The system will allow you to upload one document so you will want to scan your resume as one document for uploading purposes. Resume's may also be sent via email to neil.nickol@tucsonaz.gov by no later than the job closing date.  Please ensure your application contains the required resume prior to submission. If submitting via email, please indicate "HOUSING TECHNICIAN SUPERVISOR RECRUITMENT" in the subject line.  Applications received without a resume will be considered incomplete.


Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions.  The highest combined scoring applicants will be invited to participate in an oral board interviews.

Oral Board interviews will be held in person for local residents and may be held virtually for out of town candidates.

**It is important to note that the City of Tucson uses Microsoft Teams to conduct virtual interviews.  If you are an out of town candidate that will be interviewing virtually, please ensure that you have access to this software application, as well as a working camera.

Oral Board Interviews will be held in-person at the location listed on the Oral Board invite on Wednesday, June 7, 2023.

Those applicants passing the interview process may be invited to participate in a hiring interview.

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment list.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:

  • 15% of your rating for training, education and work experience
  • 85% of your oral board interview  
This recruitment will establish a civil service list that will be utilized to fill vacancies in Housing & Community Development Department within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process.  The DD214 must be a copy that indicates characterization of service.  If you are in need of the Americans with Disabilities Act-related accommodation during the testing process, please contact Neil Nickol by email at neil.nickol@tucsonaz.gov at least 48 hours prior to the evaluation.

Conclusion

You are highly encouraged to print this bulletin because it contains important testing dates and information that you will need to refer to later, as it will not be available after the closing date.

Additionally, communication during this process will be sent via email, so please ensure your browser accepts emails from jobs@tucsonaz.gov or HCDDjobs@tucsonaz.gov  and check your email account regularly. Failure to respond or follow instructions may result in disqualification.

Pre-employment Medical Testing Requirements

Basic Physical

Hep A Vaccine/Titer

Hep B Vaccine/Titer

75 lb Lift Test

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.