Recruitment #2304-0233-001


The Tucson Police Department is searching for a supervisor for the Impound Unit. The successful candidate will manage a team of employees while simultaneously administering the Department’s vehicle impound program and oversized vehicle permitting. The Impound Unit also assists with the processing and payment from Alarm registrations and assessments, both of which are linked with the software shared by the City of Tucson Collections and the Impound Office.

General Description

Supervises and implements administrative and management functions and activities. Prepares and monitors the division finances, making corrections, adjustments and changes as necessary. Assists department personnel in providing desired and cost effective services and facilities to the public.

Essential Functions

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Prepares and monitors budgets by discussing current needs, reviewing and identifying budget cuts, researching and answering questions regarding changes, tracking expenditures, establishing and monitoring cost accounting systems, procuring supplies and equipment, monitoring and preparing projected expenditures and revisions, monitoring purchase requisitions and orders, and preparing required documentation and reports.

Coordinates and monitors contracts by identifying the format for advertising, overseeing request creation, monitoring the selection process, authorizing final requests for contract awards and amendments, authorizing payment, overseeing monthly invoicing and final close out of contract and ensuring contractor performance.

Administers grants by preparing and submitting financial reports, assisting program personnel, developing grant requests and ensuring grant agreement compliance.

Performs administrative tasks by analyzing and revising systems operations and procedures, coordinating departmental activities, participating in the development of policies, evaluating requests for materials and equipment, and overseeing inventory controls, developing and preparing reports and recommendations, researching and preparing drafts of various documents, maintaining spreadsheets and databases, organizing travel and responding to inquiries.

Provides information to the public by preparing and providing written materials, conducting seminars and training classes, answering questions, attending public meetings and monitoring activities of committees and commissions.

Performs related duties such as: obtaining property owners lists and assessed values, coordinating election boards, maintaining network hardware and software, monitoring security, overseeing building and facility management, serving as the division safety representative, monitoring legal advertisements, coordinating telecommunications needs, and ensuring timely reporting to government agencies.

Assists with personnel actions including employee hiring processes, training sessions, identifying, researching, and analyzing employee issues, documenting findings and actions and suggesting resolutions.

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 2 years budgeting, finance, human resources, and/or supervisory experience

“Supervisory” is defined as having supervised at least 1 full-time FTE

Preferred Qualifications

Understanding of Arizona Revised Statute §28-3511 and §28-3512.

Cash management and accounting skills to include: Cash Count Reports, Cashier Reports, Collections, Batch Reports.

Customer service skills, including the following: answering/being available for telephone calls, providing information and responding to requests, handling problems.

De-escalation skills to assist with upset or argumentative customers.

Ability to coordinate and communicate with field personnel (generally Officers and Sergeants) for clarification/validity of vehicle impounds according to A.R.S. §28-3511.

Ability to develop ongoing/in-service training for subordinate staff, as well as the greater Department when statutory/procedural changes occur.

Ability to represent the Tucson Police Department and testify in civil hearings associated with an Agreement of Operation violation (ARS §28-3512).

Selection Plan

As part of the online application process, all applicants are required to submit a resume under the "Resume" tab or email to prior to the close date of the job posting. Please ensure your application contains the required resume prior to submitting your application. Applications received without a resume will be considered incomplete and will not receive further consideration.

Resumes will be scoredThe top seven (7) scoring applicants will be invited to participate in an Oral Board Interview.

Oral Board Interviews will be held the week of June 19, 2023.

Upon completion of all processes, the highest scoring applicants will be placed on a Civil Service Eligibility List.  An applicant's ranking on the list will be based on their final score which will be calculated as:
  • 5% - Training & Education
  • 20% - Resume
  • 75% - Oral Board Interview 
A hiring interview may be conducted.

This recruitment will establish a Civil Service Eligibility List that will be utilized to fill vacancies occurring within the next 6 months. 

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Eligibility List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to The DD 214 must be a copy that indicates characterization of service.

If you are in need of an Americans with Disabilities Act-related accommodation during the testing process, please email at least 48 hours prior to the evaluation.

Candidates placed on the Civil Service Eligibility List who receive a contingent offer must successfully pass the following:
  • An extensive backgrounds investigation, including local, state, and national criminal and fingerprint checks
  • Motor vehicle history check


You are highly encouraged to print and save this bulletin as a PDF, because it contains important dates and information that you will need to refer to later. It will not be available after the closing date.

CONTACTS:  Communication throughout this process will be sent exclusively via email, so please ensure your browser accepts emails from and check your email account regularly. You are encouraged to add as a contact so that the email does not go into a spam folder. You are also encouraged to opt in to accepting text messages while completing the application.  Failure to respond or follow instructions will result in disqualification.

All email inquiries should be directed to the individuals listed below:

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.