Recruitment #2302-1039-001


The City of Tucson is hiring a Human Resources Information Systems Manager! With more than 3,000 employees, we offer challenging and rewarding work experience, generous employee benefits and incentives, with a strong innovative organizational culture. The selected individual will serve as a hands-on technical expert while leading the HRIS team and acting as the liaison for all HR systems.

General Description

Human Resources Information Systems Manager Supervises personnel performing Human Resources Information Systems and Human Resources Central Records related functions and assists in the administration of the Human Resources Operations Division.

This position provides support to the Human Resources Department. 

Essential Responsibilities/Duties

Directs or supervises the work of at least two full-time employees at the supervisor level.

Coordinates assigned administrative support personnel with their projects ensuring timely and quality activities for the benefit of the section, division, department, and the City.  

Evaluates, tests, and supports new functionality, developments, and enhancements of the City's critical systems-related programs; analyzes and troubleshoots the varied software programs and databases used in Human Resources; coordinate and assist in the upgrades and new acquisitions of Human Resources and Benefit related programs.  

Manages and directs projects by developing timelines and project parameters by; reviewing and approving plans and documents, devising solutions to problems. Ensures projects are completed effectively and efficiently, conducting and attending meetings and meeting with associated parties.  

Oversees and assists Central HR-Records with the administration of the human resources data entry as it relates to hires, transfers, separations, pay adjustments, evaluations.    

Analyzes departmental business issues and data challenges, elicits requirements from the management and internal customers to develop functional and system configuration specifications utilizing technological solutions.  

Creates and Analysis complex data matrix and creates complex non-routine queries and maintains a variety of system reports, scripts, workflow, and automated tasks using structured query language and various database management tools.

Performs other duties as assigned.


Principles, practices and techniques of delivery of human resources services in a governmental setting

Techniques of information gathering, processing, analysis and presentation;

Federal, state and local legislation affecting human resources;

Application of computer-based resources to facilitate and document functional area activities;

Research/analysis methodology and techniques and report preparation;

Laws, regulations, statutes, policies, and procedures applicable to human resources management  

Analyzing and evaluating compiled data and reports; Interpreting and applying laws, rules, regulations, procedures and policies;

Conducting and documenting inquiries, investigations, audits and reviews;

Representing a department or division;

Reviewing and analyzing departmental policies and procedures;

Prioritizing and coordinating multiple tasks and activities;

Communicating effectively, both orally and in writing, and preparing reports

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree in human resources, business, management, public administration, computer sciences, management information systems, information technology or other closely related field.

Minimum Experience: At least 5 years working with a Human Resources Information Systems (HRIS) and/or Enterprise (ERP) related database systems, of which 3 years have been in a lead or supervisory role in a related functional area.


"Lead" is defined as having to lead at least one (1) full-time FTE. Not leading projects.

"Supervisory" is defined as having supervised at least one (1) full-time FTE.

Relevant experience in lieu of education may be considered

Preferred Qualifications

Experience with Workday
Experience developing/conducting/implementing training
Experience with KRONOS and/or related timekeeping system
Experience with extracting/analyzing data
Knowledge of Industrial Commission of Arizona Data

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. A chronological resume must be uploaded in order for your application to be considered complete. The highest scoring applicants will then be invited to participate in a Oral Board Interview. 

  • Oral Board Interviews will be held: the week of February 27, 2023

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 5% for your Training and Experience
  • 10% for your Resume grading
  • 85% for your Oral Board Interview

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to The DD 214 must be a copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call Liliana Almeraz at (520) 837-4303 at least 48 hours prior to the evaluation.


Communication throughout this process will be sent via email exclusively so please ensure your browser accepts emails from and check your email account regularly.  Failure to respond or follow instructions will result in disqualification.  All email inquiries should be directed to