Department of Transportation & Mobility

Recruitment #2212-0861-001




To remain eligible, you must maintain your permanent or probationary Civil Service employment status through the actual date of transfer. If you are not a current permanent or probationary Civil Service employee at the date of transfer, you will not be eligible for this position. Non-permanent or appointed employees are not eligible.

The Eligibility List may be used by any City department with an approved vacancy to fill in the next 6 months. Selection will be made in accordance with CSR III, Section 2. The list of employees eligible for consideration will remain in effect for 6 months after their names are provided to the hiring authorities. Examination results and current status will be communicated by email.

The Lead Management Analyst will support the Department of Transportation and Mobility, Street Maintenance Division by performing quality control by using existing data to identify options for shaping and refining business processes through emerging research techniques and application of sophisticated analytics. This is an intrical role that will be part of a team responsible for leading change through data driven decisions.

If you thrive in an environment that is highly complex, yet focused on serving the community and providing best practices of data analytics we invite you to consider applying to the Lead Management Analyst opportunity!

General Description

Leads personnel in conducting complex operational and work flow analysis to determine efficiencies and makes recommendations. Monitors and supports regulatory information, maintains management software application system, identifies funding opportunities, and coordinates grants.

Essential Functions

This is a lead position affording guidance to other positions performing the same tasks. This lead position also reviews workloads, assigns work and coaches employees with specialized instructions and practices for job accomplishments. Lead personnel may contribute to other employees' performance evaluations, assist with the hiring process by interviewing and making recommendations and providing input to supervisory staff.

Conducts operational and work flow analysis by interviewing, facilitating meetings, researching, preparing reports containing costs and ratios, preparing recommendations for presentations, assisting with procedure and program implementation and development of performance measurements. Assists with facilitating change processes.

Monitors regulatory information by reviewing newsletters, action briefings, and related periodicals, staying current on relevant issues, and maintaining files and materials to use as reference for regulatory matters.

Manages and coordinates maintenance management software application system by ensuring that data entry process and reporting capabilities operate efficiently, are properly maintained, and are of sufficient quality.

Conducts on site visits interviewing field supervisors and staff for the purpose of recommending process improvements and staff data entry processes.

Researches and writes detailed reports by conducting surveys, researching, compiling data, creating plans for staffing, equipment and budgetary impact.

Assists with capital projects, programs management, and new program development, and coordinates programs and policies with outside agencies.

Conducts research and assists in the development of a Unit's budget.

Designs, develops, and coordinates training programs including tracking utilizing CarteGraph OMS.

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 5 years experience in work process analysis, municipal funding and grants, program evaluation, surveying and statistical analysis or work efficiencies management

An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of this position may be considered.

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile, responses to their supplemental questions and a review of your cover letter and resume.


 The highest scoring applicants will then be invited to participate in an Oral Board Interview

  • Oral Board interviews will be held on December 13, 2022
Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 10% of your rating for the Training and Experience
  • 30% of your rating for the Resume and Cover Letter review
  • 60% of your rating for the Oral Board Interview

This list will be utilized to fill vacancies occurring within the next 6 months.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call Malena Carreon at (520) 330.8471 at least 48 hours prior to the evaluation.


Communications throughout this process will be sent via exclusively so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions will result in disqualification. All email inquiries should be directed to Malena Carreon at Malena.Carreon@TucsonAZ.gov

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.